P: Shortcuts using Alt key aren't working correctly (e.g. Alt-Backspace)

The testing thing - I have requested some people who have indeed updated to CC2018 to test the alt shortcut issue, and it seems it is not a 100% widespread thing. Even after asking people to start with pressing alt, some people's installation are just working.

Myself, my ctrl+alt+z is wacom shortcut is working fine, while I know a handful who have their shortcut broken; I can't make alt+backspace work, while other people have no trouble with it at all.

I'm wondering how much external factors are contributing to this

Hi David, I responded to your email yesterday... hopefully you got it but the short answer is, yes, I am definitely interested in the prerelease program. BTW, while testing every shortcut 'may' not be realistic, it seems surprising that no one noticed that literally every shortcut that involves the ALT key is affected.

Hi David, I responded to your email yesterday... hopefully you got it but the short answer is, yes, I am definitely interested in the prerelease program. BTW, while testing every shortcut 'may' not be realistic, it seems surprising that no one noticed that literally every shortcut that involves the ALT key is affected.

Hi David, Not sure if this will be helpful for your defect management team or not but here is the basic specs for my machine. Cheers

Intel i7 processor
RAM - 32GB
 OS - Windows 10 - 64-bit
GPU - nVIDIA Quadro 4000

I'd love to participate in testing too 🙂 Is there a way to sign up for the prerelease program?

David, I'm interested in participating in the prerelease program but could not figure  out a way to ping you directly so I'm doing this here.  

David. I wasn't complaining. I just posted the temporary way to get it to work. I understand it's impossible to catch every bug in a program let alone one as complex as Photoshop.  I've been helping as much as possible with the questions on this forum and others. I also stress that the person includes a list of hardware/software in the post as it may gives us clues to what is wrong.

Howdy Josh, John, 1543696, and company,

First, like Pete says, we're actively working on a solution to these bugs and we actually really do care about this problem.  We certainly did NOT see these bugs coming and would like to get you a fix ASAP.

As for testing, well, I personally did a keyboard pass for this release.  But I guess I always managed to press CNTRL before ALT or use some other combo which didn't trigger this bug (testing every, single key-combo isn't realistic).  At the same time, not a single person in our prerelease program reported this bug either.  If someone reading this is truly interested in joining our Photoshop prerelease program, we'd actually love to have you.  Ping me back and I'd be happy to get the process started and get you into the program.

Thanks,
David

Hey Everyone,

Thanks for the helpful feedback. We're working on an update to address this issue in the very near future.

Thanks for your patience.
Hannah Nicollet

Please, hurry up! I like 2018 very much and I want it stable. version 2017 have some problems too, eg with guides and liquify, and it's bothernig me. You introduced a solution in 2018 (that has given rise to other problems), and I really want to work in 2018. But I can't, it's too buggy.  This update was so big, you changed so many basic functions and you have problems with everythig - alt, smoothing and healing brush, actions, exporting, image size and png files, liquify, fonts, adding images to existing files, ... Well, I changed my mind. Don't hurry up. I think you hurried up, when you released this version, these bugs are too frequent and you must seen them at testing stage. You really hurried up when you released it.
My only hope - it will exist stable 2018. I mean 2018, not 2019!

If you need a tester - please, I am also volunteer...