Skip to main content
A
alllan
Known Participant
October 24, 2020

P: Sliders won't move when rulers are shown (macOS 10.14.6)

  • October 24, 2020
  • 54 replies
  • 2086 views

After installing PS 22.0, there are problems with my sliders. For example, doing a Select / Color Range adjusting the "Fuzziness" slider is problematic. If I try to click on the arrow and slide, it won't move. When I unclick at my end point, it may jump to that point. My best bet is to just click at a point on the slider and let the arrow jump to it. If I try to click, hold, and slide, it will invariably freeze, at some point, and I have to force quit. I notice this also happens with hue/saturation.

I'm on a late-2013 iMac, running 10.14.6. This also happens on a 2017 MacBook Pro, also on 10.14.6.

Thanks, in advance.

 

Allan

This topic has been closed for replies.

54 replies

F
FeedbackCommunityMember
Inspiring
December 14, 2020

Same issue with update...but thanks

F
FeedbackCommunityMember
Inspiring
December 14, 2020

If rulers are showing it freezes.  If not rulers it works fine.

F
FeedbackCommunityMember
Inspiring
December 14, 2020

Hmmm funny I checked yesterday and PS didn't show an update but today it does so I will update now...thank.

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
December 14, 2020

The current version is 22.1.0

-- Johan W. Elzenga
F
FeedbackCommunityMember
Inspiring
December 14, 2020

I'm running 22.01 on iMAC 

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
December 13, 2020

What version number do you have right now?

-- Johan W. Elzenga
F
FeedbackCommunityMember
Inspiring
December 13, 2020

@JohanElzenga  thanks...I hid rulers and it seems to have fixed the issue. I just checked and I don't have an update...hmmm.

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
December 13, 2020

There was a bug like that which occurred if you had rulers visible around the image, but that bug is supposed to be fixed in the last version.

-- Johan W. Elzenga
F
FeedbackCommunityMember
Inspiring
December 13, 2020

Anyone else having this problem?  When using select color range filter and moving the slider PS freezes up.  Force quit when pulled up does not show that the app is not working.

I have the most current version of MAC and PS.

Thanks...

Z
zeetoe25
Known Participant
December 1, 2020

Hi everyone who has this problem.  If you have your rulers active, you'll have this problem of freezing.  If you close Rulers, and restart PS 2021, the problem goes away.  I had this problem and made a entry into the Bug application for Adobe.  Jeffery Transberry came up with the fix to remove Rulers.  There were 4 of us with this problem and all of us got back to Jeffery that it fixed the problem.  Adobe engineers are working to fix this.  Hopefully on the next release.

Dennis

Show more replies
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices