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Known Participant
October 24, 2020

P: Sliders won't move when rulers are shown (macOS 10.14.6)

  • October 24, 2020
  • 54 replies
  • 2096 views

After installing PS 22.0, there are problems with my sliders. For example, doing a Select / Color Range adjusting the "Fuzziness" slider is problematic. If I try to click on the arrow and slide, it won't move. When I unclick at my end point, it may jump to that point. My best bet is to just click at a point on the slider and let the arrow jump to it. If I try to click, hold, and slide, it will invariably freeze, at some point, and I have to force quit. I notice this also happens with hue/saturation.

I'm on a late-2013 iMac, running 10.14.6. This also happens on a 2017 MacBook Pro, also on 10.14.6.

Thanks, in advance.

 

Allan

This topic has been closed for replies.

54 replies

Inspiring
November 2, 2020

I'm having the same problem every time I select color range after the last update. Using Catalina.

Legend
October 31, 2020

Teresa and Tim, are you both on macOS as well?

Participating Frequently
October 31, 2020

Same problem here, Adobe, please help.  

Inspiring
October 31, 2020

I'm having the same problem. Any ideas on fixes yet?

Legend
October 29, 2020

Thanks. Let me have engineering take a look.

Participating Frequently
October 29, 2020
Legend
October 29, 2020

OK. If you can't do anything after select Color Range, try the steps here to get a process: https://helpx.adobe.com/photoshop/kb/how-to-get-a-process-sample-or-spindump.html and post the result to CC Files or Dropbox for us to look at.

Participating Frequently
October 29, 2020

Just Photoshop freezes 

Legend
October 29, 2020

Freezes Photoshop or the whole computer?

Participating Frequently
October 29, 2020

Ever since I updated, I can no longer use Select Color Range. Freezes completely on both my imac running Catalina at home & my mac pro tower running Mojave at work.