Inspiring

P: Strange color box with data loss

Forum|Forum|3 years ago
June 14, 2022
74 replies
25106 views

test pc is window10. Photoshop version 23.4

GPU comp off / on , Multithread of / off , Native canvas on /of

I reset it, but the result is the same.

It doesn't matter if it just looks like that and it doesn't affect the actual output. But that's how it's reflected in the actual output. So I can't proceed with the work right now.

That bug occurs randomly when zooming in and out. Even if i use clone stamp, patch tools, or healing brushes, bugs occur randomly. Emergency patch is required.

Windows

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JqqerryAuthor

Inspiring

as i mentioned (I wrote it down in the beginning of the sentence.), I've already tried it, and even if you set it like that, there's a bug like that, so I posted it.(uncheck GPU compositing , uncheck Multithreaded compositing)

A quick fix is required.

Pete.Green

@tixelar841 , Thanks for trying those steps.

Can you double-check that the Preference change for disabling GPU compositing stuck for you upon relaunch?

We are working on a fix, and will release an update ASAP.

Regards,

Pete

T

tixelar841

Participant

my photoshop is 23.4(2022)

cpu intel 12700k + 3070rtx + ram32g + window10 21H2

setting is native canvas off, GPU compositing off. Multithreaded compositing off

But the color box also covers the whole area on my image.

btw, I think it's the first time Adobe has officially recommended a rollback. It is true that it is such a serious problem.

hope to fix it quickly as you can. I can't proceed with the work.....

Pete.Green

For those who still have 23.4 installed and would like to test some steps:

Uncheck GPU compositing (Preferences > Performance > Advanced) and click OK, then OK on Preferences
Restart Photoshop and try again

Let us know if this helps for you at all.

In my testing it seems to stop the artifacting from appearing.

Regards,

Pete

S

soffiia

Participant

lasso, marquee + transform something = Almost a problem

clone stamp, healing brush, normal brush - sometimes...? Impossible to reproduce, but there is a problem.

Adjustment layer(Hue/Sat or Curve or Level) - also can't reproduce. But obviously there was a bug.All the adjustment layers have a layer mask as a basic, so is that related to the selection? Well, I guess that's true......?

E

emilyd67169703

Participating Frequently

Bug in Photoshop 23.4 - when selecting an area of an image with the marquee tool and then resizing it (command+t) the whole image corrupts.

Ged_Traynor

Community Expert

Hi

The issue has been reported here

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-strange-color-box-with-data-loss/idi-p/13003352

Andrew Sender

Community Manager

@Jqqerry got it. Thank you. Team is looking into this and found an issue causing artifacts.

E

energetic_art5098

Participant

Having this issue since updating too. When I use the lasso/selection tool to move things it creates visual glitches and random white boxes when zooming over my work.

Disabling GPU is not a soluition because my canvas becomes laggy and pixelated.

Disabling native canvas doesn't fix it.

My first ever post on the forums because this is ridiculous. I can't beleive I pay monthly for this program.

Will roll back so I can actually do my work.

J

jojia

Participant

What's certain is that it seems to have some kind of correlation with the selection tool.(lasso, marquee, patch tool..etc)

Simply, if you grab a certain part with a lasotool and run a warp of free transform, you get that bug almost 100%.

Not only that, but it seems to happen with patch tools and other common tools. But the rest of the tools can't be reproduced accurately. And sometimes these bugs can be recovered through Undo, but sometimes they can't be recovered even if you run a complete back. I think that means "destroyed" among the comments above.