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jessemellon
Participating Frequently
November 15, 2017

P: Text Size Scubby Slider and Up Down Arrow no longer gives live updates

  • November 15, 2017
  • 152 replies
  • 3182 views

I updated to 19.0.1 this morning, and everything is lovely with the exception of the Character palette. I'm suddenly unable to see increases or decreases made to any inputs in the Character palette via the up- and down-arrow keys in real time (only when I tab out of a field or hit Enter to commit the change does the actual type onscreen update). I'm able to make updates with arrow keys in other palettes (e.g. Paragraph). I should mention that I'm on a Macbook Pro (OS 10.13.1).

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152 replies

Red Aqua Media
Known Participant
January 23, 2018
Hi Hannah,

i am using the german version. I do not see this configuration windows when updating. I want to ensure that is the version 19.1, but I can not see it on the Creative Cloud App. I am currently using 19.0 and when I select "other version", the latest one is 19.0.1.

When I click to the link "New", this is new: update for a function, which automatically select striking objects; support for high resolution monitors and more improvements and bug fixes.

So, is it 19.1?

Greetings
Hannah Nicollet
Community Manager
Community Manager
January 23, 2018
Hey Everyone!

I am happy to announce that this issue should be resolved in the release of Photoshop that just went live, 19.1. Please open your Creative Cloud desktop app, update Photoshop and try it out!

Thank you,
Hannah

Adobe Blog: Selections Improvements, Advanced Support for Windows High-Density Monitors and More

What's new: https://helpx.adobe.com/photoshop/using/whats-new.html
What's fixed: https://helpx.adobe.com/photoshop/kb/fixed-issues.html
Hannah Nicollet
Community Manager
Community Manager
January 19, 2018
Hi Marv,

It should be simple to copy the folders with your actions and presets in them, but at this point you're only looking at days, not weeks, for the next release so you may not wish to bother. 

Leah, what OS are you on? Are you sure you lost your actions? Upgrading removes previous versions by default, but installing other versions doesn't default to removal. Is it possible that they're still in a folder but they aren't imported to a previous version? If you want help verifying that tell me what your OS is and I'd be happy to help you look for them.

Regards,
Hannah
Inspiring
January 19, 2018
Thanks for sharing your misery, Leah. I'd have done the same figuring "they carry over when upgrading, why not while downgrading as well?" I'll give it a couple of weeks and see how frustrating it becomes. 
Participating Frequently
January 19, 2018
I didn't know you could back up those settings when I upgraded/lost mine I should add though. However, least through this problem, I'll know for the future and I'm just lucky I didn't have many actions saved anyway - but I'll be backing up and saving all my program files from now on though incase the next update does the same 😕😕
Participating Frequently
January 19, 2018
Thank you Leah. I've heard of successes and failures with saved actions and presets when downgrading. I'm just too afraid to attempt it at this point as it would take weeks to rebuild all the actions. Maybe if Adobe continues to drag their feet for another month or two, I'll take the chance.
Participating Frequently
January 19, 2018
I lost all of my settings and actions when I downgraded - but a couple of people further up the thread have posted how you can make a copy and save the 'preset' folder before you roll back - you can then copy everything back in place and i think some people had success doing that...
Participating Frequently
January 19, 2018
Nina, when you downgraded, did you lose your saved actions? I'm having so much trouble working in this broken version, but I've had friends say that they've lost their saved actions when they downgraded, so I'm afraid to try it as I have hundreds of them. I seriously can't believe we've been forced to do workarounds all this time. I despise Adobe for this.
Participating Frequently
January 19, 2018
Agreed!!
Inspiring
January 19, 2018
Welcome to hell we have all been here for months....just waiting. Actually, I downgraded because that was the most debilitating bug they could have ever released I think.