Skip to main content
Thomas Bachor
Thomas Bachor
Known Participant
December 11, 2016

P: TypeTool Slow

  • December 11, 2016
  • 33 replies
  • 857 views

Photoshop CC 2017: I have the same issue with type tool. Some font are working normal for example: Adobe Caslon. When I use some other fonts like Futura from TypeKit or Museo Sans and most fonts from TypeKit or default, making the type tool unusable. Like choking the photoshop. Its hard to select some phrases, change formatting and other stuff. After choose some options, every changes take about couple of seconds, sometimes wheel is spinning...

I'm working on Mac Pro Tower 2012. 6 cores 3,33ghz, 48GB RAM, ATI Radeon 5770. SSD drives for system, for scratch disk and other ssd for storage. OS X Yosemite.

Of course before CC 2017 everything was working fine.

I have made such as things as:
1. Disable Font Preview - Nothing change
2. Reset tools - Nothing change
3. Check Book fonts and erase fonts with warnings - Nothing change
4. Reset Photoshop settings - Nothing change
5. Disable GPU - Nothing change
6. Clear cache - nothing change

I thinking about moving to the old version of Photoshop.

    This topic has been closed for replies.

    33 replies

    F
    FeedbackCommunityMember
    Inspiring
    May 23, 2017
    Just updated now and it seems to work. Thank you that bug took way to long to fix but glad that its sorted. Adobe really have to work on their turn around time.
    David Mohr
    David Mohr
    Participating Frequently
    May 17, 2017
    Hi Albert,

    Can you please share with us the first line you see when you click Help > System Info?

    Also, how many fonts do you have on your machine?  Which OS are you running?  Have you tried trashing your Photoshop preferences or clearing BOTH your system and PS font caches (click here: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html)?

    Thanks,
    David
    F
    FeedbackCommunityMember
    Inspiring
    May 17, 2017
    Hi all,
    I have the latest version (2017.1.1) but the problem is still happening... Photoshop is now in an unusable state 😞
    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    April 8, 2017
    Hi Pete, can you confirm that the update installed correctly?
    Photoshop's Help > System Info will be able to tell you which version is currently installed. 

    Cheers. 
    Pete
    F
    FeedbackCommunityMember
    Inspiring
    April 7, 2017
    Hi Pete,
    I have just updated but the problem remains. 😞
    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    April 6, 2017
    Awesome, thanks for the update Thessa! 
    F
    FeedbackCommunityMember
    Inspiring
    April 6, 2017
    Just downloaded the update and so far it seems fixed indeed. Great!
    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    April 6, 2017
    This issue is fixed in the Photoshop CC 2017.1 update. 

    Please update Photoshop by clicking "Update" in the Creative Cloud desktop application next to Photoshop. 
    F
    FeedbackCommunityMember
    Inspiring
    March 28, 2017
    Do you have a specific time frame David? Weeks, Months?
    I wonder what core features this fix will break.
    David Mohr
    David Mohr
    Participating Frequently
    March 17, 2017
    The slowness is directly related to the amount of text selected.  Have you tried working with smaller selections of text as a stop-gap, Michael?  This fix should be available VERY soon.
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices