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Jason_JLD
Known Participant
February 8, 2019

P: Undo / History is not functioning as it should (Photoshop v24.1)

  • February 8, 2019
  • 86 replies
  • 16801 views

Command+Z is acting erratic and is not reverting to the prior state. I've experienced it undoing several recent changes but also jumping to random layers. Is there a bug? Can you please advise?

 

Running 24.1 on Mac (Ventura)

 

Thank you,

Jason

 

 

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    86 replies

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    Demand Marketing
    Demand Marketing
    Known Participant
    January 17, 2023

    Yeah I keep seeing that and it's bloody painful. You can lose a heck of a lot of work from jumping back just 15-20 steps! And it's completely ireversible 🙎  Glad to hear there's a fix on the way..... 🤞 For the meantime I am rolling back.

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    January 17, 2023

    @realgarden 

    Adobe don't give fix dates in advance.

    Whether you will automatically update, or just receive a notification and then trigger the update manually, depends on your settings in the CC desktop application (under Preferences - Apps)

     

    Dave

    realgarden
    realgarden
    Participant
    January 17, 2023

    Great to find this thread and realise I'm not going crazy! So you have a fix, when can we expect the update? I'm usung CC so will it automatically update?

    S
    Scrappy.xyz
    Participant
    January 16, 2023

    While working in PS. usualy on a multi GB file, PS will randomly revert back about 30 states in my history with no recovery. So all work that was done is lost. Its happened multiple times on the past few builds & is so frustrating because of all the work/time lost.

    Anyone else have this issue?

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    January 16, 2023

    @Scrappy.xyz  There is already an open and acknowledged bug thread on this issue. I will merge your post with that thread.

    Dave

    B
    bartW
    Inspiring
    January 16, 2023

    Same thing happens here all the time. Very frustrating when Photoshop jumps like 20 steps back when i hit 2 times in a row CMD+Z (undo). Photoshop throws out new layers and several edits all at once. And no options to get these back! What is happening here? I used to 'undo' several times in Photoshop and it worked fine in the past ... 

    Is there a solution already?

    A
    Alexandria5E4B
    Participant
    January 14, 2023

    I use photoshop for art and use ctrl+z all the time to undo (artist, i draw a lot all the time, I never change anything). Lately when I draw and use the keyboard shortcut, it undoes EVERYTHING, instead of going back one step. I could be well into painting something and then all of a sudden it's all gone. I tried resetting preferences and that didn't seem to do anything because I'm still having the issue. The app is fully updated, I restart my mac often etc. When I select undo, to try and undo whatever happened from previously choosing ctrl_z, it doesn't revert to what I'm currently doing.

    1. Adobe Photoshop 24.1.0

    2. MacOS Version 12.5

    3. Basic steps: (drawing for me means using the brush tool, erasing, selecting moving merging layers etc)>ctrl+z

    4. Expected result: it undoes whatever I did last, whether that be selecting something, making a brush mark, etc. Actual result: It goes back multiple steps. If I had to guess, over 20.

     

    The image I included is what remained, before whatever happened this image was very drastically changed in hue, had fliers and sticky notes added on top, multiple layers and groups were created and now that all appears to be gone.

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    January 14, 2023

    Hi

    It's a known issue with version 24.1, Adobe recommends reverting back to version 24.0.1 until a fix is issued

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-undo-history-is-not-functioning-as-it-should-photoshop-v24-1/idi-p/13427210

      P
      paulm74677182
      Participant
      January 12, 2023

      Yes, this need to be fixed. Cant lose 20 minutes of work in a rush situation. Im on Latest Photoshop on latest version of OSX Ventura. When Im toggling UNDO stated it jumps back about 20 - 30 sttes and I cant move forward. Hopefully a fix soon... thx!

      A
      antonioi21376345
      Participating Frequently
      January 12, 2023

      One more item: you might tell your chat support team to confess to known issues instead of wasting another two hours of a users time.

      A
      antonioi21376345
      Participating Frequently
      January 12, 2023

      I'll revert to 24.0.1 in the meanwhile. I didn't realize I was on some open beta.

      A
      antonioi21376345
      Participating Frequently
      January 12, 2023

      Also having this issue in version 24.1.0 20221206.r.166 be4691b x64 -- its driving me crazy. When is the bug fix to be published?! I have lost hours of work to this careless oversight. I'd trade all the latest gizmos and functions to have the basics work again....

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