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Participant
February 17, 2023

P: Unexpected error on Photoshop beta for web

  • February 17, 2023
  • 16 replies
  • 905 views

Hi, I keep seeing this error in Photoshop for Web (beta). I don't think it's a memory issue because I have gotten the same message on different desktops and laptops as well as different browsers.

 

It's not letting me save my work at all, so this is very annoying.

 

Please help resolve the bug asap. Thank you!

This topic has been closed for replies.

16 replies

Participating Frequently
March 1, 2023

It gives me the option to send and attatch the image but says that the content will not be accessable with the reciever because it is not sharable with you. It might also not be sent because my school is blocking it.

CShubert
Community Manager
Community Manager
February 28, 2023

The team is looking into this issue and we will reply when there is an update.

 

Thank you,

Cory

CShubert
Community Manager
Community Manager
February 27, 2023

@Caleb28504444ruhg could you clarify:

 

It seems that I can send it to you but I cannot share it with you. 

 

Thank you,

Cory

Participating Frequently
February 27, 2023

It seems that I can send it to you but I cannot share it with you. Im not sure if that is the problem though because most other students in my class upload and save all their photos to their google drive and they have no problem with that. 

Participating Frequently
February 27, 2023

yea sorry like i said i've been using my school computer and chromebook and there have been restrictions, all my photos are uploaded to google drive which, through my school account is private to other gmails outside of the organization. I will attempt to get it to you because that is what I have been uploading them from.

CShubert
Community Manager
Community Manager
February 27, 2023

@Caleb28504444ruhg have not seen anything come through yet....

 

Thank you,

Cory

Participating Frequently
February 27, 2023

sent

CShubert
Community Manager
Community Manager
February 27, 2023

Thank you for your patience. Would it be possible for either of you to share a file that you are seeing this issue with?  You can send the file or share a link to it to: shubert@adobe.com

 

Thank you,

Cory

Participating Frequently
February 22, 2023

I am using a chomebook from school and because certain things are restricted I can not access other web browsers. 

SQZ00Author
Participant
February 21, 2023

Yes! As I mentioned in my original post, the problem persists across both Edge and Chrome. I've also tried to use a different, new laptop. Both my desktop and laptop have at least 8 GB RAM.