Participant

P: UXP dialogs block Saving Files with Photoshop 23.2

Forum|Forum|4 years ago
February 25, 2022
33 replies
10263 views

Hi,

Photoshop has functioned without any technical issues until this afternoon.

The first problem arrised when I was unable to save any changes to the files I was editing.

Save, Save As or Save a Copy ceased to funchion.

This forced me to force quit the program loosing all my edits and start the program up again. It functions returned to normal but only temporary to which the saving glitches reappeared again. When I shut the program down and started it up again I can no longer do any type of editing to my photos. Even opening up my NEF file which automatically opens up in Photoshop v 23.2, this no longer functions.

However if I open my NEF file with the previous version it does so without any complications and I'm able to do my editing. I have already done two edits with the previous version without problems, more than I'm currently been able to do with the current version of photoshop.

One other observation and I'm not sure if there is any connection, but when photoshop v 23.2 was playing up so was my browser which is Chrome Version 98.0.4758.109 (Official Build) (x86_64). Please note my browser started playing up after photoshop ceased to function properly. I haven't had issues with Chrome before and it now appears to be functioning well with the previous version of Photoshop.

I have a iMac (Retina 5K, 27-inch, Late 2015) with 3.2 GHz Quad-Core Intel Core i5. Has 16 GB 1600 MHz DDR3 of memory. My computer runs macOS Monterey version 12.2.1 (21D62).

Pointless giving you screen grads as there are no error messages.

Looking forward to a reply.

Robert Frola

Show previous replies

G

geigreg

Inspiring

I'm experiencing this same issue. OS 12.1. PS 23.1.1 iMac, no external monitor.

All of a sudden the Save functionality doesn't work. It's selectable in the menu but does nothing. The rest of the app functions fine. Thankfully I was able to save my work as a SmartObject and add it to my CC library. Restart Photoshop and all was good for a couple hours, then the issue returned.

S

Steeve23471717zwt3

Participant

Bonjour, j'ai un soucis d'affichage ou un bug logiciel sur photoshop 2022. Lorsque je vais dans Fichier, impossible de faire "enregistrer sous", quand je clique dessus, la fenêtre ne s'ouvre pas mais l'onglet se grise bien en gris clair. Quand je clique à côté et reviens dans fichier, le bouton "enregistrer sous" et bien de nouveau sélectionnable "en gris foncé" mais quand je clique à nouveau il se grise ensuite mais aucune fenêtre ne s'ouvre. Au départ ça concerné également l'option " nouveau document " que j'ai réglé en activement l'interface héritée "nouveau document" dans les préférence général. Mais cela ne résoud pas le soucis que j'ai avec "enregistrer sous".

J'ai bien la dernière version de photoshop 2022 et tous mes pilotes sont à jour. Je n'avais aucun soucis sur 2021.
Savez-vous d'où ça peut venir ?

Cordialement Steeve.

J

J453

Legend

Rename the UXP folder to ~UXP.

(Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP
(macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

If that fixes it, I'd like to get a copy of the renamed UXP folder.

M

Motion Mogul

Participant

Changing the UXP file seems to have done the trick.

I am on Windows 10 and the path to it is:

C:\Users\Username\AppData\Roaming\Adobe

M

Motion Mogul

Participant

Seems to be helping .

I will let you know more after a day of use.

J

J453

Legend

@Motion Mogul if you rename UXP to ~UXP in Library/Application Support/Adobe does the problem go away?

M

Motion Mogul

Participant

I have 23.2.1 I am on a 2 monitor system with photoshopoccupying one monitor.

Photosop will save for about 5 to 10 saves as now I am saving often. Then it no longer updates the file or saves a new file with a different name.

The save dialog does come up as does the save as dialog.

The save info at the bottom left comes on showing percentage over a blue box. so it is saving.

But there is no update to the file. if I close and reopen all changes are gone. if I do a save as , there is no new file created in the specified directory

R

Robert FrolaAuthor

Participant

Hi Jeffrey,

No save dialogs appeared when I tried to save my photo edits. I have since updated my photoshop and the issue appears to have vanished. I have never had an issue like this and it was out of the blue. When I used an earlier version of photoshop the save glitches started there aswell. I don't know what to make of it but certainly something that should be monitored if this glitch re-appears.

J

J453

Legend

Thanks @RobinOxford Very strange. UXP isn't used for the Save As or Save A Copy dialogs. Thanks for the additional details.

R

RobinOxford

Participant

Dear Jeffrey (if I may)

If I opened a file I could work on it and save it as normal. However, I could not use save as or save a copy. Nothing at all appeared on the screen when I tried to use them, though there did appear to be some action on one of the HDD attached.

I do not have a sidecar or second monitor. The problem appeared out of the blue this morning.

I read various posts about this problem and I noticed one was the renaming of the UXD file. I did this, restarted Photoshop and all is back to normal at the moment. I have no idea what is going on. I am just a nearly 75 year old who uses Photoshop a lot as I still do a fair amount of teaching and of photography.

Thank you for your interest.

Robin Frith

J

J453

Legend

@RobinOxford

Do the save dialogs not come up at all? Do you have sidecar or a second monitor? See: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-quot-save-as-quot-no-longer-appear-with-se...

Or some other behavior?

Show more replies