Participant

P: White squares/Boxes appear

Forum|Forum|5 years ago
September 14, 2020
80 replies
80023 views

I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):

- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.

- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.

I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.

Show previous replies

P

Pratico-Pratiques

Participant

Photoshop v 25.7

Imac Retina 5K, 27-inch, 2017

Radeon Pro 580 8 GB

32 GB 2400 MHz DDR4

13.6.6 (22G630)

Hi!

We're having a weird bug here at the office.

After we're done editing a photo, we use an action to save our picture to 2 different servers.

The action MERGE, then SAVE at place 1 and then SAVE at place 2. and then CLOSE.

We observed that sometime, the saved photo on both of the server had this issue where there was

white squares and weird colored squares in the picture. We then find out that it happen in the process of merging the photo.

Our solution for now is to remove "close" in the action. If we see that the bug happen,

we go back in history before the merge and then roll back te action and it's ok on the second try.

Do you have any idea why this happen? It's happening on at least 2 computers here and some days are worst than others.

We mostly use spot removal and remove tool. It seems to have started a few month ago.

Any of you have had the same issue and would have a solution for us? Thank you.

Myra Ferguson

Community Expert

Maybe try having the action save the file locally. There can be issues when saving across a network:

https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html

M

Mateusarteclube

Participant

What worked for me was preferences/performance, under advanced settings in the GPU settings deactivate GPU compositing. Every other solution in this thread broke photoshop for me. Using a RTX 2060 with updated drivers.

P

proctorious

Participant

yes this has worked for me too!

K

Kinsley3371229700hb

Participant

Hi! I'm having the same problem. I already disabling the gpu and deactivate native canva but everything slows down and it so jittery. Here's my photoshop system:

Adobe Photoshop Version: 25.6.0 20240312.r.433 2bfcbf1 x64
Number of Launches: 79
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3447
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3394 MHz
Built-in memory: 32692 MB
Free memory: 23950 MB
Memory available to Photoshop: 25129 MB
Memory used by Photoshop: 80 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.7.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.1.2.2
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.37.0.8
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 2.0
Impl Version 2.0
Num Devices 1
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 4060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 7,957 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (2560, 1440)
Display scale: 1
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=95260666 -comment=Photoshop Version: Adobe Photoshop 25.6.0 20240312.r.433 2bfcbf1 x64

[0 ms]
Start GetSnifferResult

[452 ms]
Start sniffer 2024-04-21 02:13:32
# Photoshop Version: Adobe Photoshop 25.6.0 20240312.r.433 2bfcbf1 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=95260666 -comment=Photoshop Version: Adobe Photoshop 25.6.0 20240312.r.433 2bfcbf1 x64

{42 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 7,957 MB
VRAM: 7,957 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,139 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-04-11 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5222
Supports UMA: UNSUPPORTED
D3D-ID: 10370
End platform native
{171 ms}

{171 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,343 MB
VRAM: 8,343 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,139 MB
API version: 2.1 (2.1.2 NVIDIA 552.22)
Device version: 2.1 (2.1.2 NVIDIA 552.22)
Vendor name: NVIDIA
Driver date: 2024-04-11 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5222
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{252 ms}

{252 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,585 MB
VRAM: 8,585 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 271 GB / s
Compute score: 6,764.07
Device name string: NVIDIA GeForce RTX 4060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{368 ms}

Exit code kExitNormal
End sniffer 2024-04-21 02:13:32
[kStatusNormal, kExitNormal]

[452 ms]
Finish RunAllAPIs

[455 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970531720414207567
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\PC\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 953.0G, 336.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/01/20-13:45:37 79.fafc444 79.fafc444
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.3ef291b 79.3ef291b
AdobeXMP.dll Adobe XMP Core 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
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AdobeXMPScript.dll Adobe XMP Script 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AGM.dll AGM 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/01/15-13:56:09 79.dc35314 79.dc35314
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
AXE8SharedExpat.dll AXE8SharedExpat 2023/12/05-19:10:14 79.c9ba055 79.c9ba055
AXEDOMCore.dll AXEDOMCore 2023/12/05-19:10:14 79.c9ba055 79.c9ba055
BIB.dll BIB 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
BIBUtils.dll BIBUtils 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/01/12-09:47:24 79.9bc0193 79.9bc0193
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/12/11-10:35:54 79.91918d2 79.91918d2
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.6
PSViews.dll Adobe Photoshop 2024 25.6
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
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svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0

Required plugins:

Accented Edges 25.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.6 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.6 - from the file “Filter Gallery.8bf”
Average 25.6 - from the file “Average.8bf”
Bas Relief 25.6 - from the file “Filter Gallery.8bf”
BMP 25.6 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.2.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.2.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.6 - from the file “Filter Gallery.8bf”
Charcoal 25.6 - from the file “Filter Gallery.8bf”
Chrome 25.6 - from the file “Filter Gallery.8bf”
Cineon 25.6 - from the file “Cineon.8bi”
Clouds 25.6 - from the file “Clouds.8bf”
Color Halftone 25.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.6 - from the file “Filter Gallery.8bf”
Conté Crayon 25.6 - from the file “Filter Gallery.8bf”
Craquelure 25.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.6 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.6 - from the file “Filter Gallery.8bf”
Crystallize 25.6 - from the file “Standard MultiPlugin.8bf”
Cutout 25.6 - from the file “Filter Gallery.8bf”
Dark Strokes 25.6 - from the file “Filter Gallery.8bf”
De-Interlace 25.6 - from the file “Standard MultiPlugin.8bf”
Dicom 25.6 - from the file “Dicom.8bi”
Difference Clouds 25.6 - from the file “Clouds.8bf”
Diffuse Glow 25.6 - from the file “Filter Gallery.8bf”
Displace 25.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.6 - from the file “Filter Gallery.8bf”
Entropy 25.6 - from the file “statistics.8ba”
Export Color Lookup Tables 25.6 - from the file “Export3DLUT.8be”
Extrude 25.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.6 - from the file “FastCore.8bx”
Fibers 25.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.6 - from the file “Filter Gallery.8bf”
Filter Gallery 25.6 - from the file “Filter Gallery.8bf”
Fresco 25.6 - from the file “Filter Gallery.8bf”
Glass 25.6 - from the file “Filter Gallery.8bf”
Glowing Edges 25.6 - from the file “Filter Gallery.8bf”
Grain 25.6 - from the file “Filter Gallery.8bf”
Graphic Pen 25.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.6 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.6 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.6 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.6 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.6 - from the file “Filter Gallery.8bf”
JPEG 2000 25.6 - from the file “JPEG2000.8bi”
Kurtosis 25.6 - from the file “statistics.8ba”
Lens Blur 25.6 - from the file “Lens Blur.8bf”
Lens Correction 25.6 - from the file “Lens Correction.8bf”
Lens Flare 25.6 - from the file “Standard MultiPlugin.8bf”
Liquify 25.6 - from the file “Liquify.8bf”
Matlab Operation 25.6 - from the file “ChannelPort.8bf”
Maximum 25.6 - from the file “statistics.8ba”
Mean 25.6 - from the file “statistics.8ba”
Measurement Core 25.6 - from the file “MeasurementCore.8me”
Median 25.6 - from the file “statistics.8ba”
Mezzotint 25.6 - from the file “Standard MultiPlugin.8bf”
Minimum 25.6 - from the file “statistics.8ba”
MMXCore Routines 25.6 - from the file “MMXCore.8bx”
Mosaic Tiles 25.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.6 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.6 - from the file “Filter Gallery.8bf”
Note Paper 25.6 - from the file “Filter Gallery.8bf”
NTSC Colors 25.6 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.6 - from the file “Filter Gallery.8bf”
OpenEXR 25.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.6 - from the file “Filter Gallery.8bf”
Palette Knife 25.6 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.6 - from the file “Standard MultiPlugin.8bf”
PCX 25.6 - from the file “PCX.8bi”
Photocopy 25.6 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.6 - from the file “ChannelPort.8bf”
Pinch 25.6 - from the file “Standard MultiPlugin.8bf”
Pixar 25.6 - from the file “Pixar.8bi”
Plaster 25.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.6 - from the file “Filter Gallery.8bf”
Pointillize 25.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.6 - from the file “PBM.8bi”
Poster Edges 25.6 - from the file “Filter Gallery.8bf”
Radial Blur 25.6 - from the file “Standard MultiPlugin.8bf”
Radiance 25.6 - from the file “Radiance.8bi”
Range 25.6 - from the file “statistics.8ba”
Render Color Lookup Grid 25.6 - from the file “Export3DLUT.8be”
Reticulation 25.6 - from the file “Filter Gallery.8bf”
Ripple 25.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.6 - from the file “Filter Gallery.8bf”
Save for Web 25.6 - from the file “Save for Web.8be”
ScriptingSupport 25.6 - from the file “ScriptingSupport.8li”
Shear 25.6 - from the file “Standard MultiPlugin.8bf”
Skewness 25.6 - from the file “statistics.8ba”
Smart Blur 25.6 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.6 - from the file “Filter Gallery.8bf”
Solarize 25.6 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.6 - from the file “Filter Gallery.8bf”
Spherize 25.6 - from the file “Standard MultiPlugin.8bf”
Sponge 25.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.6 - from the file “Filter Gallery.8bf”
Stained Glass 25.6 - from the file “Filter Gallery.8bf”
Stamp 25.6 - from the file “Filter Gallery.8bf”
Standard Deviation 25.6 - from the file “statistics.8ba”
Sumi-e 25.6 - from the file “Filter Gallery.8bf”
Summation 25.6 - from the file “statistics.8ba”
Targa 25.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.6 - from the file “Filter Gallery.8bf”
Tiles 25.6 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.6 - from the file “Filter Gallery.8bf”
Twirl 25.6 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.6 - from the file “Filter Gallery.8bf”
Vanishing Point 25.6 - from the file “VanishingPoint.8bf”
Variance 25.6 - from the file “statistics.8ba”
Water Paper 25.6 - from the file “Filter Gallery.8bf”
Watercolor 25.6 - from the file “Filter Gallery.8bf”
Wave 25.6 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.6 - from the file “WIASupport.8li”
Wind 25.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.6 - from the file “WBMP.8bi”
ZigZag 25.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.4.0.15 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.4.0\"
CmdN: 1.19.26
UAB: 2.18.0-4
Loaded at: 97 ms - launch time impact: 31 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 5919 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.4.1.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
Loaded at: 5732 ms - launch time impact: 5 ms
CC Libraries Panel (Prepared) 4.4.461.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\"
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (Loaded) 2.0.7.0 - from the file "Required Folder"
Loaded at: 5921 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 5922 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder"
Loaded at: 5924 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.10.0 - from the file "Required Folder"
Loaded at: 5926 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3748 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3749 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2402.93.0.17 - from the file "Required Folder"
Loaded at: 5928 ms - launch time impact: 15 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 27

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\manager.html”

Installed TWAIN devices: NONE

S

simo.b

Inspiring

My usual fix for this is ONLY disable GPU Compositing under Prefs > Performance > Graphics Processor > Advanced. Get this all the time with Artboards on Windows OS. I don't see any adverse performance effects as a result.

N

NoulisMortis

Participating Frequently

April 2024 and the issue has still not be fixed. White blocks when drawing or sketching. I can't disable GPU acceleration cause it lags the whole program and disabling Native Canvas makes Photoshop unusable. Yes I have contacted support, yes an engineer has connected to my PC but all they did was waste time by going back to older versions where the bug persisted. This is completely outrageous and makes the whole drawing aspect unusable.

i7 8700K

RTX 2070

64gb Ram

Windows 11 Updated

Photoshop Updated 25.6

Pass: OpenGL available
Pass: DirectX available
Pass: DirectX feature level 12.2 available, feature level 12.0 required
Pass: Above required VRAM (8006 MB of 1500 MB required)
GPU Detected: NVIDIA GeForce RTX 2070 (NVIDIA)

L

Lumigraphics

Legend

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

B

Barbara31290167l8a8

Participant

Whenever I try to move a object in the frame or use the brush tool it turns in to a white square and makes impossible to work or view anything in the artboard.

Already checked the "Disable Native Canvas";

Tried the "Use Older GPU Mode (2016)", but if I check the file doesn't even open due to error;

I think im out of options here, but anyways, here's my setup:

CPU - Ryzen 5 7600X (with integrated graphics - AMD Radeon Graphics)
GPU - GTX 1050ti
32gb RAM
Windows 11
Photoshop Version 25.6

No matter where I search I don't understand/Find a solution to this problem

B

Barbara31290167l8a8

Participant

Also, this is my System Configuration copy:

Adobe Photoshop Version: 25.6.0 20240312.r.433 2bfcbf1 x64
Number of Launches: 28
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3447
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 4691 MHz
Built-in memory: 31963 MB
Free memory: 19025 MB
Memory available to Photoshop: 24546 MB
Memory used by Photoshop: 65 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.7.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.1.2.2
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.37.0.8
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1050 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,004 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 1,25
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=3084749 -comment=Photoshop Version: Adobe Photoshop 25.6.0 20240312.r.433 2bfcbf1 x64

[1 ms]
Start GetSnifferResult

[785 ms]
Start sniffer 2024-04-17 16:25:16
# Photoshop Version: Adobe Photoshop 25.6.0 20240312.r.433 2bfcbf1 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=3084749 -comment=Photoshop Version: Adobe Photoshop 25.6.0 20240312.r.433 2bfcbf1 x64

{33 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 Ti index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1050 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,004 MB
VRAM: 4,004 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,757 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-04-11 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5222
Supports UMA: UNSUPPORTED
D3D-ID: 7298

Device 1
Name: AMD Radeon(TM) Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,242 MB
VRAM: 485 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,757 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: AMD
Driver date: 2024-03-13 000000.000000-000
Driver age: 1 month
Driver version: 31.0.24027.1012
Supports UMA: SUPPORTED
D3D-ID: 5710
End platform native
{146 ms}

{146 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,198 MB
VRAM: 4,198 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,757 MB
API version: 2.1 (2.1.2 NVIDIA 552.22)
Device version: 2.1 (2.1.2 NVIDIA 552.22)
Vendor name: NVIDIA
Driver date: 2024-04-11 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5222
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{222 ms}

{222 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1050 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 96 GB / s
Compute score: 836.546
Device name string: NVIDIA GeForce GTX 1050 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: gfx1036
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,903 MB
VRAM: 12,903 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (OpenCL 2.1 AMD-APP (3608.0))
Device version: 2.0 (OpenCL 2.0 AMD-APP (3608.0))
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 66 GB / s
Compute score: 263.647
Device name string: gfx1036
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL
{685 ms}

Exit code kExitNormal
End sniffer 2024-04-17 16:25:16
[kStatusNormal, kExitNormal]

[785 ms]
Finish RunAllAPIs

[787 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970299511669108574
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\VINAGR~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 930,6G, 645,6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/01/20-13:45:37 79.fafc444 79.fafc444
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.3ef291b 79.3ef291b
AdobeXMP.dll Adobe XMP Core 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AdobeXMPFiles.dll Adobe XMP Files 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AdobeXMPScript.dll Adobe XMP Script 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AGM.dll AGM 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/01/15-13:56:09 79.dc35314 79.dc35314
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
AXE8SharedExpat.dll AXE8SharedExpat 2023/12/05-19:10:14 79.c9ba055 79.c9ba055
AXEDOMCore.dll AXEDOMCore 2023/12/05-19:10:14 79.c9ba055 79.c9ba055
BIB.dll BIB 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
BIBUtils.dll BIBUtils 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/01/12-09:47:24 79.9bc0193 79.9bc0193
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/12/11-10:35:54 79.91918d2 79.91918d2
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.6
PSViews.dll Adobe Photoshop 2024 25.6
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.73849cc 79.73849cc
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0

Required plugins:

Accented Edges 25.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.6 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.6 - from the file “Filter Gallery.8bf”
Average 25.6 - from the file “Average.8bf”
Bas Relief 25.6 - from the file “Filter Gallery.8bf”
BMP 25.6 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.2.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.2.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.6 - from the file “Filter Gallery.8bf”
Charcoal 25.6 - from the file “Filter Gallery.8bf”
Chrome 25.6 - from the file “Filter Gallery.8bf”
Cineon 25.6 - from the file “Cineon.8bi”
Clouds 25.6 - from the file “Clouds.8bf”
Color Halftone 25.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.6 - from the file “Filter Gallery.8bf”
Conté Crayon 25.6 - from the file “Filter Gallery.8bf”
Craquelure 25.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.6 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.6 - from the file “Filter Gallery.8bf”
Crystallize 25.6 - from the file “Standard MultiPlugin.8bf”
Cutout 25.6 - from the file “Filter Gallery.8bf”
Dark Strokes 25.6 - from the file “Filter Gallery.8bf”
De-Interlace 25.6 - from the file “Standard MultiPlugin.8bf”
Dicom 25.6 - from the file “Dicom.8bi”
Difference Clouds 25.6 - from the file “Clouds.8bf”
Diffuse Glow 25.6 - from the file “Filter Gallery.8bf”
Displace 25.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.6 - from the file “Filter Gallery.8bf”
Entropy 25.6 - from the file “statistics.8ba”
Export Color Lookup Tables 25.6 - from the file “Export3DLUT.8be”
Extrude 25.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.6 - from the file “FastCore.8bx”
Fibers 25.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.6 - from the file “Filter Gallery.8bf”
Filter Gallery 25.6 - from the file “Filter Gallery.8bf”
Fresco 25.6 - from the file “Filter Gallery.8bf”
Glass 25.6 - from the file “Filter Gallery.8bf”
Glowing Edges 25.6 - from the file “Filter Gallery.8bf”
Grain 25.6 - from the file “Filter Gallery.8bf”
Graphic Pen 25.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.6 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.6 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.6 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.6 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.6 - from the file “Filter Gallery.8bf”
JPEG 2000 25.6 - from the file “JPEG2000.8bi”
Kurtosis 25.6 - from the file “statistics.8ba”
Lens Blur 25.6 - from the file “Lens Blur.8bf”
Lens Correction 25.6 - from the file “Lens Correction.8bf”
Lens Flare 25.6 - from the file “Standard MultiPlugin.8bf”
Liquify 25.6 - from the file “Liquify.8bf”
Matlab Operation 25.6 - from the file “ChannelPort.8bf”
Maximum 25.6 - from the file “statistics.8ba”
Mean 25.6 - from the file “statistics.8ba”
Measurement Core 25.6 - from the file “MeasurementCore.8me”
Median 25.6 - from the file “statistics.8ba”
Mezzotint 25.6 - from the file “Standard MultiPlugin.8bf”
Minimum 25.6 - from the file “statistics.8ba”
MMXCore Routines 25.6 - from the file “MMXCore.8bx”
Mosaic Tiles 25.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.6 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.6 - from the file “Filter Gallery.8bf”
Note Paper 25.6 - from the file “Filter Gallery.8bf”
NTSC Colors 25.6 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.6 - from the file “Filter Gallery.8bf”
OpenEXR 25.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.6 - from the file “Filter Gallery.8bf”
Palette Knife 25.6 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.6 - from the file “Standard MultiPlugin.8bf”
PCX 25.6 - from the file “PCX.8bi”
Photocopy 25.6 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.6 - from the file “ChannelPort.8bf”
Pinch 25.6 - from the file “Standard MultiPlugin.8bf”
Pixar 25.6 - from the file “Pixar.8bi”
Plaster 25.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.6 - from the file “Filter Gallery.8bf”
Pointillize 25.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.6 - from the file “PBM.8bi”
Poster Edges 25.6 - from the file “Filter Gallery.8bf”
Radial Blur 25.6 - from the file “Standard MultiPlugin.8bf”
Radiance 25.6 - from the file “Radiance.8bi”
Range 25.6 - from the file “statistics.8ba”
Render Color Lookup Grid 25.6 - from the file “Export3DLUT.8be”
Reticulation 25.6 - from the file “Filter Gallery.8bf”
Ripple 25.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.6 - from the file “Filter Gallery.8bf”
Save for Web 25.6 - from the file “Save for Web.8be”
ScriptingSupport 25.6 - from the file “ScriptingSupport.8li”
Shear 25.6 - from the file “Standard MultiPlugin.8bf”
Skewness 25.6 - from the file “statistics.8ba”
Smart Blur 25.6 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.6 - from the file “Filter Gallery.8bf”
Solarize 25.6 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.6 - from the file “Filter Gallery.8bf”
Spherize 25.6 - from the file “Standard MultiPlugin.8bf”
Sponge 25.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.6 - from the file “Filter Gallery.8bf”
Stained Glass 25.6 - from the file “Filter Gallery.8bf”
Stamp 25.6 - from the file “Filter Gallery.8bf”
Standard Deviation 25.6 - from the file “statistics.8ba”
Sumi-e 25.6 - from the file “Filter Gallery.8bf”
Summation 25.6 - from the file “statistics.8ba”
Targa 25.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.6 - from the file “Filter Gallery.8bf”
Tiles 25.6 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.6 - from the file “Filter Gallery.8bf”
Twirl 25.6 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.6 - from the file “Filter Gallery.8bf”
Vanishing Point 25.6 - from the file “VanishingPoint.8bf”
Variance 25.6 - from the file “statistics.8ba”
Water Paper 25.6 - from the file “Filter Gallery.8bf”
Watercolor 25.6 - from the file “Filter Gallery.8bf”
Wave 25.6 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.6 - from the file “WIASupport.8li”
Wind 25.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.6 - from the file “WBMP.8bi”
ZigZag 25.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.4.0.15 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.4.0\"
CmdN: 1.19.26
UAB: 2.18.0-4
Loaded at: 91 ms - launch time impact: 4605 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 2737 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.4.1.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
Loaded at: 2560 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.4.461.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\"
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (Loaded) 2.0.7.0 - from the file "Required Folder"
Loaded at: 2739 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 2740 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder"
Loaded at: 2741 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.10.0 - from the file "Required Folder"
Loaded at: 2743 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2367 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2369 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2402.93.0.17 - from the file "Required Folder"
Loaded at: 2744 ms - launch time impact: 11 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 25

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_461\manager.html”

Installed TWAIN devices: NONE

D

DouglasPerspective

Participant

When I zoom in and use the brush, white appears and fills the entire screen if I continue painting.

P

Plunched

Participant

I've had a problem with squares appearing where I start drawing, they would disappear when I reload the layers or file.

I've now found out that they only appear when I have text layers visible in the file. This helps my problem in the short term, but it would be very nice if there came a fix for this bug.

This is what I mean.

P

Plunched

Participant

I was wrong, it apperently isn't only the case when there is text visible. I now have the problem more often.

How can I fix this, or aid it?

O

OHCreative

Known Participant

I am still having this issue in Artboards. If I move a layer around, it doesn't refresh the image and just leaves a trail of square white box shapes instead. This doesn't happen every time, but *almost* every time in certain documents. This seems specific to Artboards.

I also have an ongoing issue with masking. When moving a layer that has a mask on it - and moving it independently of the mask (i.e. mask-linked is OFF), it behaves as if the mask is on, and I have to hide, then unhide the layer to show the layer contents properly. Sometimes, the layer vanishes completely.

These issues are frequent, and have been ongoing for years at this point. During this time I have completely upgraded my hardware and am on the very latest and high spec equipment, and I'm still having the same problems.

I'm aware that some solutions state that we should do variations of Deactivate Native Canvas / Select Older GPU Mode (2016 Card) / etc, but really? I'm on an Nvidia 4070ti card. Selecting a Pre-2016 GPU box to make it work is ludicrous, and doing so introduces different bugs and stuttering functionality.

Why aren't these issues, that have been reported MANY times, even shown in the Known Issues thread?

D

Defiant Badger

Participant

I'm using a GTX 1660 super, with Nvidia's Game Ready Drivers, although I switch to studio drivers as it occasionally alleviates this issue. As I believe the studio drivers will eventually catch up to the newer 'Game Ready' versions, Adobe will need to address this eventually (or just ignore it altogether, that's always an option right?)

The issue is like the many other people have reported, when working on multiple layers with the brush tool or similar on an artboard, white squares cover up parts of the file. When you draw over them they disappear, and then when you return to working they appear again. Turning of GPU acceleration stops this, but it also introduces enoromous screen tearing and is a general genuine eyesore to use (im usually zoomed in, and panning around).

I often use artboards, or would if they werent broken for me in this way, I hope this issue is addressed soon.

G

GUILHERME271909190ay3

Participant

I don't know what else to do. I activated the option for older GPUs but it is very bad, making it very slow. My GPU is not old, it supports diretx 12, I have already updated the driver but these squares continue to appear

W

westdr1dw

Legend

Hard to determine based on information provided. One variable to consider when looking for unusable behavior in graphics is the size of the power supply or PSU. There is an app HWINFO avail for free. I have not used it in years. Has some high reviews and is digitally signed.

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