Participant

P: White squares/Boxes appear

Forum|Forum|5 years ago
September 14, 2020
80 replies
80023 views

I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):

- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.

- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.

I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.

Show previous replies

Stackola

Inspiring

OS 12.6.8 intel. Macbook pro 11,5 with Radeon R9, PS 25.0.0, external thunderbolt display.

New system, without unnecessary applications
https://youtube.com/shorts/ijrbkHCTVtU

Kevin Stohlmeyer

Community Expert

Hi @Stackola Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Restart PS.

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LynxFPS

Participant

When I zoom out it will look like this

but when i zoom in it will retain back to its orig form

Bojan Živković11378569

Community Expert

What is Photoshop and OS version? Perhaps Help > System Info pasted here can help someone to demistify problem.

A

AdrianaFilippini

Participant

I have some big issues with Photoshop. Basically, very frequently, it broke. It's difficult to describe, the video can speak for me! I have those kind of visual bug, impossible to work.

I can add that:

- Scrolling zoom stop working and the option it's greyed out

- everything looks low-res

- if I restart photoshop, it works again (but after some times it gets broken again.)

My pc: Matebook D 15 huawei

Processor: AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx 2.30 GHz

Ram: 8,00 GB (6,94 GB usable)

64bit

Windows 11 home, version 22H2

Photoshop 24.7

Everything is updated, it was broken also with previous photoshop versions.

I use a huion gt 191.

photoshop_bug.zip

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Mariam Hovhannesyan

Community Expert

Did you try to uninstall and install photoshop?

D

DaveNeale

Participating Frequently

Just had a file corrupted, wasting hours and hours of client work. They appeared while I was working on the document (Not sure if it occured during save or not), but basically some layers have huge rectangular areas of white that were empty of pixels, some colours have inverted, some sections have weird purple lines going through them.

It's a largish file, but certainly nowhere near as big as I've worked on recently. Infuriating and also incredibly worrying. I now have to spend hours recovering the work I've lost, but also super thankful it's not a piece I'd been working on for days/weeks as this could have been catastrophic.

Also, possibly connected, my password changed, presumably at the same time as the corruption (I have no idea what to) and I had to reset it to access photoshop again.

Jqqerry

Inspiring

It doesn't look good. What is your photoshop version?
Can you post(paste) your system info in photoshop?

Kevin Stohlmeyer

Community Expert

Hi @santiagos33828144 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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santiagos33828144Author

Participant

Hi @Kevin Stohlmeyer, as I mentioned in the post, I already tried that, and I consider that it is not a solution because it only creates more problems. That just makes Photoshop very slow and makes it impossible to work. Just moving the canvas or zooming in and out becomes laggy.

Kevin Stohlmeyer

Community Expert

Hi @santiagos33828144 Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Quit and relaunch PS.

T

tigvieira

Participant

Once I did these steps, my Photoshop stopped working on any of my saved files. Every time I tried to open an project, I got a error message and the program shutted himself down, and just returned working when I reversed this configuration.

D

David286748043kl2

Participant

Hi! I've had this glitch happening every single time I use Photoshop in the last few weeks, when I move things around or when I paint with the paint brush, there are white boxes that appear right where I'm working and I can't see what I'm doing.

How do I get rid of this issue?

I am running on Photoshop 24.6 with Windows 10

Here are my computer specs (in french sorry):

Processeur AMD Ryzen 9 3900XT 12-Core Processor 3.80 GHz
Mémoire vive installée 32,0 Go
Type du système Système d’exploitation 64 bits, processeur x64

I am not the best in computer language so if someone has an answer, please explain as if I was a 5 year old

L

L30613Z

Participant

Que tal, espero me puedan ayudar, resulta que hace poco, al trabajar con mesas de trabajo, al momento de realizar un arrastre normal de texto o imagen, se sustituye por cuadros blancos llenando y tapando en donde se desplazan los objetos, una especie del clásico error de la ventana de windows que arrastrabras por todo el escritorio llenandolo de la imagen de la ventanaita. Ya realice varias cosas, hasta reinstale windows desde cero y me sigue pasando lo mismo, también quite el aceleramiento de GPU, descative el G-SYNC y sigue igual, espero y alguién me pueda ayudar. Adjunto video para que quede claro a lo que me refiero.

Problema.zip

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SANTIAGO25120576u73p

Participant

Me pasa lo mismo y no puedo solucionarlo

M

michaelglass92

Participant

Super frustrating issue happening in regular Ps and Ps Beta that is relatively recent. I have a "noise" layer action / hotkey that I've programmed that does the following: creates a 50% gray layer, sets blending mode to Soft Light, adds noise based on input %, usually around 10% uniform monochromatic noise. It just adds a little noise to graphics for a bit of visual interest. However, since about two updates ago, this is constantly bugging out. Whenever text is edited or a layer is being transformed, it turns to white or gray+noise. I have to either A) turn off/on the layer I've updated or B) turn off the noise layer until I'm done editing. This did not used to be an issue and my computer is definitely up to spec and has the latest Nvidia Studio drivers.

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Morgan Blankenship

Participant

Having the same issue, except it doens't matter if there is a layer effect or not, it happens all the time. Only way to fix it is to move something else, or hide/unhide the layer.

daifiorenza

Participant

White squares appear when moving, transforming objects or shapes. I tried to fix it with graphics card update, and it doesn't work 😞

Kevin Stohlmeyer

Community Expert

Hi @daifiorenza Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Quit and relaunch PS.