Inspiring

P: Wia Support Failing Version 19.1

Forum|Forum|8 years ago
January 24, 2018
18 replies
212 views

I have just upgraded to Photoshop CC2018 19.1. This is on Windows 10 Enterprise.

On trying to import from a scanner I get the error after the scanner has run.

- I have tried uninstalling including all settings and then re-installation
- Using two different scanners, a Canon and an Epson

To get scanning to work again I have downgraded to version 19.0.1

Iain

Windows

This topic has been closed for replies.

A

AudioAvoid

Participant

Hurray! It finally works again! There's nothing like comparing you to Microsoft, to make you all fix things super quickly!
Thanks so much!

jimlos

Participant

Yes, works fine after updating! Thanks!

F

FeedbackCommunityMemberAuthor

Inspiring

To confirm I have update and it seems to be working fine

Hannah Nicollet

Community Manager

Hi Everyone,

This should be resolved in the update to Photoshop that is now available. Please open your Creative Cloud, update Photoshop and let us know how it goes.

Thank you!
Hannah

A

AudioAvoid

Participant

I just got this error for the 1st time today! Come on Adobe, don't be just like Microsoft and put out crappy software!

F

FeedbackCommunityMemberAuthor

Inspiring

And here - get it fixed Adobe! Serious questions being asked of your QA process.

F

FeedbackCommunityMemberAuthor

Inspiring

Not enough regression testing. 😉

F

FeedbackCommunityMemberAuthor

Inspiring

I have the same problem.
I am IT personal of the University of Haifa, Israel.
Do you have an estimate time for a solution?
will you please let me know if solution found:
ghorpi@univ.haifa.ac.il

Thank you

F

FeedbackCommunityMemberAuthor

Inspiring

same error here; path not found. we are from University of Haifa

F

FeedbackCommunityMemberAuthor

Inspiring

same error here; path not found