Participating Frequently

P: (Win/macOS) Photoshop Action Color labels change switching view modes

Forum|Forum|2 years ago
December 22, 2023
7 replies
1644 views

Issue: Some of the photoshop Action colours are mapping to the wrong colour

Photoshop version: 25.2.0
OS: MacOS Sonoma 14.1.2

Steps to reproduce:

Create an Action
Choose List mode rather than Button Mode
Double Click the action name to get Action Options
Choose one of the following colours: Seafoam, Blue, Indigo, Magenta, Fuchsia, Violet or Grey
Change back to Button Mode, the colour doesnt match what was selected. They are mapping to the following instead:

Seafoam becomes Blue

Blue becomes Violet

Indigo becomes Grey

Magenta becomes Seafoam

Fuchsia becomes Indigo

Violet becomes Magenta

Grey becomes Fuchsia

Expected result: The colour selected is what the action button is set to
Actual result: The colour is mapping to one of the colours mentioned above

J

Jack30401920konx

Participant

Hi All,

Issue: We have the ability to assign colors to actions, and these are visible once you swithch back to button mode. What's happening is that I assign the color, and a different color shows up.

Additional Context: I've been a pro retoucher using PS 40 hours a week since mid 90's PS 2.5. A few years ago there were three new colors added. Indigo, Fuscia, and Seafoam. Since these color options are added, Nothing is prdeictable at all. If I assign green, then blue might show up in button mode. If I assign Fushia, I may get grey. I Sometimes I will get seafoam, indigo assigned properly, so I save the actions. But when I reboot the next day, those colors change. I load up those saved actions and the colors are wonky again

More Context: It's the same situation across my 3 retouching workstations at home (spanning a few Mac OS generations back to Cheesegrater MP 5.1) and the same at my workstation at my 9-5 job.

Thanks

Claire H.

Community Manager

Hi @9828272_Chicago, Welcome to the Photoshop forums! Unfortunately, I could not recreate this issue on my Mac, but let's try to dive a bit deeper and figure this out. Can you send us a bit more information on how to recreate it, as well as screenshots or, ideally, screen recordings of what you're seeing? Can you also share your system info? You can find this by going to Help > System Info, copying and pasting it into a text file, and attaching it here.

In the meantime, please try the following:

1. Update Software: Ensure that Photoshop is updated to the latest version. Sometimes, bugs are fixed in newer releases, and updating can resolve unexpected behavior.

2. Reset Preferences: Resetting Photoshop preferences can often resolve issues related to unexpected behavior. To reset preferences - Press and hold Option + Command + Shift (Mac) while starting Photoshop. A dialog box will appear asking if you want to delete the settings file. Confirm to reset the preferences.
3. Reinstall Photoshop: If the issue persists, consider uninstalling and reinstalling Photoshop to ensure a clean installation.

4. Clear Cache: Clear the cache in Photoshop to resolve issues related to file handling and display. Go to Edit > Purge > All to clear the cache.

If none of these steps work, please send us your system info and screen recordings of your issue. Hope this helps! Thanks! ^CH

Stephen Marsh

Community Expert

@Jack30401920konx + @Claire H.

A known issue:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-win-macos-photoshop-action-color-labels-change-switching-view-modes/idi-p/14314571

https://community.adobe.com/t5/photoshop-ecosystem-discussions/color-labels-issue-for-both-layers-amp-amp-actions-in-button-mode/m-p/14553625

Mohit Goyal

Community Manager

Hi all,

We are happy to announce the release of Photoshop version 25.11 (public release), which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

To update Photoshop to 25.11, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

L

Lumigraphics

Legend

Happening here, too.

Sameer K

Community Manager

Thanks for the detailed description. I see this, too.

I've shared this with the team to review. Please add your upvote from the top of this thread.

Thanks!
Sameer K

c.pfaffenbichler

Community Expert

Might be connected to another issue that @HugoM-01 has reported:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/filtering-layers-by-color-changing-for-certain-colors-when-switching-between-documents/idc-p/14583684#M105149

E

eamonyatesAuthor

Participating Frequently

The colours seem to map the same so I think it is linked. I will reference this issue in that chain too so its seen. Thanks for highlighting the connection

E

eamonyatesAuthor

Participating Frequently

Actually the colours arent mapping wuite the same but it does seem very coincidentally similar

S

SJW7

Participating Frequently

Yes. I am having the same issue, nothing has changed in any updates since you posted this. Kind of handy that you wrote them all down though, so I know which one to choose to get the right colour button in the end!

E

eamonyatesAuthor

Participating Frequently

Im still seeing the issue too. I get excited with each release just in case it will have been fixed. I often refer back to this workaround list to get the right colours I actually want too! Fingers crossed its picked up soon!

D

default741l10ykseam

Participant

Issue: I love the new color options (Seafoam, Indigo, Magenta, etc...) for the "labels" used for differentiating Layers and Actions in Button Mode. But it seems the integration of the new ones has cause some bugs. None of these ruin performance or functionality, but the whole range of colors can't currently be used in some states.

Photoshop version: Version: Photoshop CC (25.6)
OS: Windows 10 Pro N

Bug 01: When setting an Actions color in its settings, some of these do not change's its color correctly when swapped back to Button Mode.

Steps to Reproduce:

Enter an Actions Settings
Select Indigo in "Color" drop down.

Expected result: Action Button is Indigo in "Button Mode"
Actual result: Action Button is Grey in "Button Mode"

(Red, Orange, Green, and Blue can be selected appropriately, the rest do not make the button the correct color)

Bug 02: Restarting Photoshop resets these faulty mismatched colors to grey for the Action Buttons in Button Mode

Steps to Reproduce:

In Actions options, set "Color" to any of the new colors.
Enter Button Mode and close and restart Photoshop

Expected result: Action Buttons retain correct "New" colors
Actual result: Action Buttons previously set to new colors are now Grey in "Button Mode"

Before Closing: