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yamato713108855
Community Expert
Community Expert
Aug 30, 2026 2:04 PM UTC
Investigating

P: (Win) Photoshop 27.10 Script "Load Files into Stack" fails with an Error 44: Cannot convert.and cannot be executed

An error occurs when using "Load Files into Stack..." in Photoshop.
The issue persists even after resetting Photoshop preferences and reinstalling the application.

Are there any solutions?


Photoshop27.10(Japanese)、Win11

 

Pinned Reply By Eugene Tyson

Hi,

This is a known issue affecting Photoshop 2026 on Windows, and the error in your screenshot matches an existing bug report.

The problem appears to be related to the character encoding of a Photoshop support script called StackSupport.jsx. Some versions contain characters that Photoshop's scripting engine cannot interpret correctly on certain Windows language configurations.

An Adobe Community Manager has published a workaround.

Try the following:

  1. Close Photoshop.

  2. Navigate to this folder:

    C:\Program Files\Adobe\Adobe Photoshop 2026\Presets\Scripts\Stack Scripts Only

  3. Locate StackSupport.jsx and make a backup copy before changing anything.

  4. Open the original file in Notepad.

  5. Choose File > Save As and select UTF-8 with BOM under Encoding.

  6. Make sure the filename remains StackSupport.jsx and the file type is set to All Files, so it doesn't acquire a .txt extension.

  7. Save the modified file, replacing the original. You may need administrator permission to write to the Photoshop installation folder.

  8. Restart Photoshop and try File > Scripts > Load Files into Stack again.

Changing the encoding to UTF-8 with BOM has been reported to resolve this particular error.

If you prefer not to modify the installation files, another reported workaround is reverting Photoshop to version 27.9.1 through Creative Cloud.

You can follow the existing bug report here:

https://community.adobe.com/bug-reports-711/p-win-photoshop-27-10-script-load-files-into-stack-fails-with-an-error-44-cannot-convert-and-cannot-be-executed-1639530

This isn't necessarily a problem with your installation, and other users have reported that reinstalling Photoshop or resetting preferences doesn't fix it.

Let us know whether changing the file encoding resolves the issue.

14 replies

Participant
Sep 2, 2026 5:00 PM UTC

I have the same problem, too

 

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Participant
Aug 31, 2026 9:07 AM UTC

 

 

 

 

 

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r360studio Kazue Mori
Community Expert
Community Expert
Aug 31, 2026 1:27 AM UTC

Hi team,

After updating to Photoshop v27.10 on Windows, running the **"Load Files into Stack..."** script immediately triggers an error and fails to launch the dialog.

* **Steps to Reproduce:**
1. Open Photoshop v27.10 (or Photoshop Beta v27.11) on Windows.
2. Go to **File** > **Scripts** > **Load Files into Stack...**
ファイル > スクリプト > ファイルをレイヤーとして読み込み


* **Expected Result:**
The "Load Layers" dialog opens.
* **Actual Result:**
An error popup appears immediately:
> **Error 44: Cannot convert.**
> **Line: 41**
> `-> $.evalFile(g_StackScriptFolderPath + "StackSupport.jsx");`

 


* **Observations & Environment:**
* **OS:** Windows 11 64-bit
* **Photoshop Versions affected:** Photoshop v27.10.0 and Photoshop Beta v27.11.
* **Mac Behavior:** Working normally on macOS (v27.10), issue appears isolated to Windows.
* **Workaround:** Rolling back to Photoshop v27.9.1 resolves the issue completely.
* **Notes:** Reinstalling clean v27.10 does not fix the issue. Replacing `StackSupport.jsx` from v27.9.1 also does not resolve it, suggesting an issue with path evaluation/handling (`g_StackScriptFolderPath`) in the Windows ExtendScript environment.

Multiple users in the Japanese community have verified and reproduced this identical issue on Windows.

 

 

Could the engineering team please look into this?

Thank you!

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