aDOBE NOW SO BAD WE ARE LOOKING AT CANCELLING AFTER 25 YEARS

DJI always pushes the boundaries of what is even "legal" or possible in compression encoding. Every new device they make is farther 'out there' with the most demanding new set of processes possible.

So with each new DJI device, the GPU makers, CPU makers, and software companies struggle to mod things to get better performance. I've watched this over the last full decade. Always happens.

So if you get 'new' DJI stuff, hasn't been out for a year yet, well ... some of the media might be difficult in many apps. And of course, every bit of hardware and apps will have different timetables for getting the issues solved.

Hi @Image Surveys -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

Do you receive an error message when you import the files?

Sorry for the frustration.

I can totally understand your frustration. I don’t work with drones every day, but I’ve had similar problems with certain camera formats suddenly becoming unsupported or buggy after an update. Sometimes the issue was solved by rolling back to a previous version of Premiere, other times I had to transcode everything into a more “standard” format like ProRes before editing, which obviously adds extra steps and wastes time.

It would be great if Adobe could be more transparent about these compatibility changes, especially since professionals rely on stable workflows.