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LUIS EDUARDO34647316dph8
Known Participant
April 18, 2026

Adobe Premiere Pro v26.2.0 (Build 65) Severe System Hang when Accessing Menus and Panels

Bug Report: Severe System Hang when Accessing Menus and Panels
App Version: Adobe Premiere Pro v26.2.0 (Build 65)

Issue Category: Performance / UI Responsiveness

Status: Recurring / Degrades over time

System Specifications
Processor: AMD Ryzen 9 5900XT 16-Core Processor (3.30 GHz)

RAM: 64.0 GB DDR4 3600 MHz

Storage: WD_BLACK SN770 NVMe SSD (Firmware: Latest/Current)

Operating System: Windows 11 Pro

OS Version: 25H2

OS Build: 26220.7872

Issue Summary
Opening any top-level menu or interacting with specific utility panels (Properties, Project Manager, Subtitles) causes Premiere Pro and the entire operating system to freeze for 5 to 7 minutes. The issue is cumulative; the application becomes increasingly sluggish the longer it stays open, eventually requiring a full restart to regain functionality.

Steps to Reproduce
Launch Premiere Pro v26.2.0 (Build 65) on Windows 11.

Perform standard editing tasks for a period of time.

Attempt to open any top-level menu (e.g., File, Edit, Clip) or the Project Manager.

Alternatively, use the Properties menu to adjust subtitle parameters, frame positioning, or zoom levels.

Expected Result
The UI should remain responsive, and menus/panels should open instantly without impacting system-wide stability.

Actual Result
The application stops responding immediately upon clicking a menu.

System-Wide Lockup: The entire OS freezes for 5–7 minutes. During this time, no other programs can be interacted with.

Performance Degradation: The "slug-like" behavior worsens over time during a single session.

Normal operation is only restored after a full application restart.

Additional Observations
Workaround Limitation: While keyboard shortcuts work initially, they do not prevent the freeze once a mouse-driven menu is accessed.

Hardware Note: Given the high-end specs (Ryzen 9 5900XT, 64GB RAM, NVMe SSD), this is clearly a software/UI conflict rather than a hardware bottleneck.

Note for Support: This issue significantly impacts professional workflows as it forces a complete system halt multiple times per hour. Please investigate potential memory leaks or UI rendering conflicts in Build 65.

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      J
      João Paulo25876154og4k
      Participant
      April 26, 2026

      I'm experiencing the same thing—it’s not responsive at all. Version 26.2, which was released recently, still isn't working correctly and is full of bugs. Most of the time, I can't even open projects; I only managed to open them the first time I updated, but since it wasn't functioning properly, I reinstalled it about seven times on different days, yet still had no success. When a project does open, the playhead doesn't move while the video plays, commands don't respond, and everything is frozen, making it impossible to work. Meanwhile, the previous version is running perfectly smooth, so I'm sticking with the stable version and waiting for 26.3 to see if they fix these issues.

      I'm really looking forward to using the latest version; hopefully, they'll fix these issues soon and make the software a bit more stable.

        J
        Jarle Leirpoll
        Legend
        April 25, 2026

        I have the same issue on my Dell laptop. Very annoying when I do Adobe Premiere training! And it doesn't make Premiere look good...

        I have an NVIDIA 5000 16 GB GPU, and an Intel Core i9-13950HX (2.2 GHz), 128 GB RAM. Windows 11 Pro 25H2

          FocusPulling.com
          FocusPulling.com
          Known Participant
          April 23, 2026

          This is happening to me as well, when accessing top menus, on a fast 9900x system with a RTX 5060ti and all SSDs. Many reports elsewhere too; memory leak or other bug that Adobe needs to merge with this thread and address.

            L
            LUIS EDUARDO34647316dph8作成者
            Known Participant
            April 23, 2026

            Just updated to a new version of the program, the issue is not resolved at all… 

              Victor5CD3
              Victor5CD3
              Known Participant
              April 20, 2026

              Your configuration is very similar to mine, my GPU is also an RTX 5060 Ti. I updated it here and I'm not having these problems. It could be some third-party plugin causing system failures. I'll give you a suggestion, I don't know if it will fix it, but in most cases, uninstall the Nvidia driver using the DDU process, then do a clean driver installation. With the drivers installed now, uninstall Adobe Premiere using Adobe Cleaner Tools, check that there are no traces of the program left in Windows, then do a clean installation and do all the default settings in the Nvidia control panel and in Windows select maximum performance. Also check if there are any third-party plugins, whether audio or video, because third-party plugins can crash the program. I was having crashes and even though I thought I had uninstalled all third-party plugins, an audio plugin called Anarchy Audio Works was still crashing, causing my Premiere to freeze. Sometimes we think that... I uninstalled all third-party plugins, but if you use another program, one of its plugins might appear in Premiere, which was my case.

              Build CPU Ryzen 5700X,64 GB ram,Nvidia geforce 5060 Ti 16 Gb,SSD nvme 1tb + ssd sata 2Tb HD Disc 2Tb Win11 24h2
                L
                LUIS EDUARDO34647316dph8作成者
                Known Participant
                April 23, 2026

                I alresdy did that Victor5CD3, nothing changes. Third party aplications are stable never had an issue with previous versions of premiere and everything on my system is up to date chipset drivers, bios, drivers everything. I followed every troubleshooting procedure out there. Same result. Thank you for your suggestions thought, realy appreciated it.

                jamieclarke
                Community Manager
                jamieclarkeCommunity Manager
                Community Manager
                April 20, 2026

                Hi ​@LUIS EDUARDO34647316dph8 -   Thanks for submitting your bug report. We need a few more details to try to help with the issue. 

                 

                Do you have any third party plugins or panels installed?

                Can you lets us know your GPU driver version?

                Do you have any logitech software installed?

                  L
                  LUIS EDUARDO34647316dph8作成者
                  Known Participant
                  April 23, 2026

                  I did a complete reinstalll of the program. I do have Boris FX and Sapphire installed. My Gpu is an RTX 5060 TI 16 gb whit the latest Studio Drivers Ver. 595.79. My NVMEs are gen 4 2 TB with 60gb of free space for system, and gen 3 for files and scratch disks. Chaches are on SSDs all configured appropriately. I have to mechanic drives just for storage NEVER use then to work or render on then. I JUST installed the lastest update from PREMIERE same issue not resolved at all. My CPU us an AM4 Ryzen 9 5900XXT (16 cores, 32 threads) 64 GB of DDR4 3600 MT. A simple 1080p monitor and another basic monitor as support… I mean what is going on my system SHOULD work flawlessly acoording to your MIN specs specifications and the issue persists...

                    L
                    LUIS EDUARDO34647316dph8作成者
                    Known Participant
                    April 19, 2026

                    These are my system especifications updated (I did not mention the GPU in my previous post) wich is a 16 GB Nvidia 5060 Ti 


                    Processor: AMD Ryzen 9 5900XT 16-Core Processor (3.30 GHz)

                    RAM: 64.0 GB DDR4 3600 MHz

                    GPU: NVIDIA GeForce RTX 5060 Ti (16 GB VRAM)

                    Storage: WD_BLACK SN770 NVMe SSD (Firmware: Latest/Current)

                    Operating System: Windows 11 Pro

                    OS Version: 25H2

                    OS Build: 26220.7872


                    Despite high-end specifications (Ryzen 9, 64GB RAM, RTX 5060 Ti), the software fails to maintain UI fluidity, suggesting a critical conflict in Build 65.

                    Note for Support: This issue significantly impacts professional workflows as it forces a complete system halt multiple times per hour. Please investigate potential memory leaks or UI rendering conflicts specific to this build and high-VRAM GPUs.

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