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samredgate-large
Participant
May 26, 2026

after a certain amount of time, my premiere pro stops me using the timeline scroll, selecting multiple channels and also shortening/lengthening a clip via dragging. Makes it practically unusable at times! Please help

  • May 26, 2026
  • 返信数 1.
  • 43 ビュー

after a certain amount of time, my premiere pro stops me using the timeline scroll, selecting multiple channels and also shortening/lengthening a clip via dragging. Makes it practically unusable at times! Please help.

I used to think it was harddrive related but i started new projects without it connect to the harddrive and it’s still happening.

It also doesn;t allow me to move the motion effect from left to right or up to down either, making edits VERY difficult

 

 

    返信数 1

    Adobe Employee
    May 26, 2026

    Hi,

    Can you please tell more details:

    1. Build No that you are on
    2. System details - machine, macOS etc. 
    3. Are you seeing this for first time in some build or this was always the case ?
    4. Memory snapshop(usage) of the system when this happens.

    Thanks

    Abhinav

    samredgate-large
    Participant
    May 26, 2026

    Hi, thanks for the reply.

    I have had it on both PR 2026 and 2025, using MacOS
    It started off doing it it occasionally and has since progressed getting worse and worse.

    My macbook has over 100gb free of storage, with it using 44.77 gb of data at the time
     

    Amy the Stuv
    Community Manager
    Community Manager
    June 1, 2026

    Hi @samredgate-large,

    Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

    Also a brief description of your setup could help, for example, what are you using to connect your mouse and keyboard? About how long before you experience these problems and does it occur after a long lull in activity?

    When you go to your Apple → About this Mac could you tell us if it is a Macbook Pro, Mini, and what kind of Chip it has? 

    Sorry for the frustration.

    Thanks,

    Amy