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Participant
September 14, 2025

Aucune Previsualisation

  • September 14, 2025
  • 4 replies
  • 232 views

Bonjour,

Quelqu'un peux m'aider,  je ne peux plus utiliser premiere pro, j'ai téléchargé premiere pro sur mon nouveaux pc, j'ai commencer le montage, c'était parfait, et sans aucune raison, plus d'image dans la previsualisation, ecran noir et bug dans tous la timeline. Premiere pro crach,  je ne peux rien faire.

J'ai fait le nécessaire,  vidéo le cache, modifié la mémoire, installer à nouveau l'application.. mais pas de changement.. 

Même chose pour after effect, crach impossible de travailler avec , pas de previsualisation, et application qui crach

 

Version premiere pro 25.5

 

Merci

4 replies

jamieclarke
Community Manager
Community Manager
September 16, 2025

Hi @Nicolas21857716opkc -  Can you let us know your specific driver version you are using?  You can find this information in device manager > displays

Adobe recommends using the "Studio" driver version when working in Premiere Pro.

 

Can you try the below steps:

To isolate if it is a GPU issue can you navigate to Device Manager > Displays and then disable your integrated (iGPU) or dedicated GPU (dGPU) one at a time.

Participant
September 15, 2025

Merci de votre aide ! 

 

Voici quelques photos et vidéos, de ma situation. 

Si je commence le moindre montage ou effet le logiciel crach

  

  

  1.   

jamieclarke
Community Manager
Community Manager
September 15, 2025

Hi @Nicolas21857716opkc -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

 

Can you let us know your system specs?

 

To isolate if it is a GPU issue can you navigate to Device Manager > Displays and then disable your integrated (iGPU) or dedicated GPU (dGPU) one at a time.


Sorry for the frustration.

Peru Bob
Community Expert
Community Expert
September 14, 2025

Many people are having problems with NVIDIA 50 series cards on all video apps.

Some have had success rolling back or updating with a clean installation of a Studio driver.

Others have had to use earlier versions of the video app.