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Participant
October 19, 2025

Audio not importing with recent update. 25.5.0 Build 13

  • October 19, 2025
  • 3 replies
  • 94 views

Hello Friends, 

 

When I import a .mp4 video file into my project and place it on the time line the audio doesnot come with the video.  If I double click on the file it will open in the preview window and I can play it with the audio.   If I try and place it in the time line the audio will still not come in.  I tried the clip in my 24.0 version of Premiere and didnt have a problem with the video clip with the audio loading on the time line.  Any suggestions? 

 

Thanks. 

Tyler

 

3 replies

IanB_360
Community Manager
Community Manager
October 20, 2025

Hi @tyler_2851 

Welcome to the Premiere Pro Forum community. Thank you for taking the time to report a problem. It would help us if you could use the link here, How to Report a Problem, which has steps to provide more information that can help us identify the issue. 

Here to help.

Ian

Ann Bens
Community Expert
Community Expert
October 19, 2025

Try source patching the audio track

Participant
October 19, 2025

Also had the same problem with beta 25.6