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Dominic31600707a577
Participant
April 3, 2025

Awful playback and unable to export

  • April 3, 2025
  • 2 replies
  • 213 views

Playback, even at 1/8 resolution, is awful and takes the program forever to render any frames even. Im sitting there for 2-3 minutes before my video isn't even black anymore. 

Also not able to render or export anything due to a GPU Lumentri error?? I tried deleting all my lumentri effects and still had no luck. Awful update and super buggy. 

 

    2 replies

    M
    mayjain7130546
    Participating Frequently
    April 17, 2025

    Hi @Dominic31600707a577 ,

    Sorry to hear you're experiencing this issue. Could you please let us know which Premiere Pro version you're using? Also, if possible, please share some of the problematic media or project files—this would help us recreate the scenario locally and provide more targeted suggestions.

    Thanks,
    Mayjain

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    April 3, 2025

    Hi @Dominic31600707a577 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.
    Please see, How do I write a bug report?

     

    What GPU Lumetri error are you getting?

    What types of files are you working with?

    Do you have any third party panels, or plugins installed?

    Can you check your audio hardware settings and make sure Default Input is set to "No Input"


    Sorry for the frustration.

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