Skip to main content
Participant
May 2, 2023

Cannot Create Captions From Transcription

  • May 2, 2023
  • 29 replies
  • 2955 views

In the new update if anyones having this issue where you go to create captions based off of your transcription, and it just never loads it stays at 0% of the captions being created forever... You have to roll back the update to any of the previous ones to create the captions, then go back to the newer version.

This topic has been closed for replies.

29 replies

Known Participant
November 5, 2024

It is 11-5-2024 and I am having this exact same problem today.

Stan Jones
Community Expert
Community Expert
July 23, 2024

@IASMINA38750930b7vc,

 

Yes, it's a very large download.

 

You can download the language pack before doing the transcription:

https://community.adobe.com/t5/premiere-pro-discussions/inicializando-el-motor-de-transcripci%C3%B3n-local/m-p/12756310#M395633

 

It should show you the progress for just the language pack.

 

Stan

 

Participant
July 23, 2024

Yes @Stan Jones  you are right. Beginning language pack download.

My connection is 65  Mbps at the moment. And it's the first time when I am doing transcription on this laptop ... 

 

So it can take longer than 2 hours you think? 

THANKS!

Stan Jones
Community Expert
Community Expert
July 22, 2024

@IASMINA38750930b7vc,

 

Did the message change from "downloading language pack"? That can take quite a while, particularly if you have a slow connection.

 

Stan

 

 

 

Participant
July 22, 2024

Hi @Kerstin Ebert 

 

Any thoughts please on my bug today? 

I left the caption-transcribe to do its magic for like 2 hours, but still it did not move ... it keeps loading, even if I chose just 3 min. of video. 

Or is telling me that there is no dialog in my videos but it is, I have a podcast in there ..

 

Looking forward to your feedback.

Many thanks!

Iasmina

Stan Jones
Community Expert
Community Expert
April 10, 2024

I am using 24.3, and did the tutorial. I experienced no hang or problems. Parts of the tutorial no longer fit changes in the program, but I don't think they have anything to do with the problem you experienced.

 

As I said to another user, give us more information:

https://community.adobe.com/t5/premiere-pro-bugs/cannot-create-captions-from-transcription/idc-p/144...

 

Stan

 

 

 

Participant
April 10, 2024

Hello, 

 

I just got Adobe Premiere pro, so I am on the latest version, v24.3 and I have this issue in the tutorial that teaches you how to make caption, part of the social media video tutorial. This is not a good look for Adobe, I have attached a screenshot. Maybe trying the tutorial might help you replicate the bug and solve this issue. The fact is that it stuck on creating captions for 5-6 words at best, is actually quite poor. I am running window 10, latest version. 

 

Kerstin Ebert
Adobe Employee
Adobe Employee
April 3, 2024

Hi @Joshua2430262674ce 

 

so you're saying that you stayed on the same version of Premiere Pro and a previously created project fails for caption creation while a brand new project successfully creates captions, is that correct?

Is it possible to share the project where caption creation fails with me? Project file without the media should be sufficient.

 

Thank you!

Kerstin

Stan Jones
Community Expert
Community Expert
April 3, 2024

@Joshua2430262674ce,

 

When you see that a new project works and a project started in a previous version does not, I suggest the following:

 

Reset preferences, clear the media cache, create a new project, import the old project into this new one. See this regarding preserving your customizations when you reset preferences:

https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

 

If you try this here, let us know if it helped.

 

@Kerstin Ebert, when the issue is caption related, are such steps likely to help? For example, is the cache relevant to captions in a previously created project?

 

Stan

 

 

Participant
April 2, 2024

@Kevin-Monahan I was able to make new captions with a new project. However, my current project is unable to create captions.