Skip to main content
Alexander_DVA
Alexander_DVACorrect answer
Adobe Employee
August 10, 2022

Nino, thanks for reporting your results. Do you have any language packs installed?

 

@Alexander Riss Any ideas?

 

Stan

 

 


Unfortunately there is no manual way to bypass the download process through CC Desktop for security and data integrity reasons.

That is why the system requirements page lists an internet connection as a requirement for using Creative Cloud and activating the products. The only workaround would be taking you computer to e.g. a public wifi to download the packages. 

 

Best regards,

 Alexander

View reply

31 replies

Rana4944
Rana4944
Participant
November 19, 2023

For me, Creative Cloud is stuck at this stage. It's taking too much time even though I have a pretty decent internet.

 

 

Translate
Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
November 19, 2023

I see a percent indication when I do this from the Creative Cloud Desktop/add ons. Is that what you are using?

 

@Alexander_DVA 

 

Stan

 

Translate
Manny Singh
Participant
September 27, 2022

I'm having the same problem - I can't seem to find add-ons as an option that is available for me.

 

Translate
Stan Jones
Community Expert
Stan JonesCommunity Expert
Community Expert
September 27, 2022

Manny,

 

Something has changed. I see the same as you, and I am on Creative Cloud desktop version 5.8.0.592. In your screenshot, you can see that on the left there is only Languages and Versions - Add-ons is no longer there.

 

Alexander's post above shows the old window:

https://community.adobe.com/t5/premiere-pro-discussions/inicializando-el-motor-de-transcripci%C3%B3n-local/m-p/12756310#M395633

In version 22.6.2 (as I think other recent versions), when you enter the "Create transcript" window and click on the "Language:" drop down, you see a check mark for the language you picked, a cloud if the language is not downloaded, and nothing if the language has been downloaded.

 

@Alexander_DVA Can you chime in? Is there still a way to check speech to text download status and to download outside the transcription window?

 

Stan

 

Translate
Alexander_DVA
Adobe Employee
Alexander_DVA
Adobe Employee
September 27, 2022

In theory this should still work the same - i checked on Creative Cloud Desktop 5.9 and it was still available there. Maybe re-installing CC-Desktop might fix this issue? (re-downloading the installer)

It might be different if you are on an enterprise account - in that case an admin can disable installation of addons and instead requires the admin to build an installer with all languages included (>8gb).

 

Best regards,

 Alexander

Translate
José Léo26123266p2yo
Participant
September 15, 2022
I have a similar problem, when I transcribe the automatic subtitles it looks like this

 

 

Translate
Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
September 16, 2022

Sorry, José Léo. Can you review the following FAQs to see if they can assist you?

 

I hope the info helps.

 

Thanks,
Kevin

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Juan24168653bh0p
    Participant
    April 23, 2022

    Tengo el mismo problema...

     

    Ya tengo descargado el idioma español, aun asi, cuando le doy click a "transcribir secuencia" se queda pegado y no avanza.

     

    ¿Cual sería la solución?

    Translate
    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    July 29, 2022

    Juan,

    Did you ever solve this issue? Let me know!

    Kevin

    Translate
    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    February 16, 2022

    Can you also post a screenshot of the "Create transcript" dialogue. I am looking for the language selection and whether it is downloaded already.

     

    @Kartika Rawat @Alexander Riss 

     

    Stan

     

    Translate
      Alexander Riss
      Adobe Employee
      Alexander Riss
      Adobe Employee
      February 16, 2022

      Thank you for reporting this issue!

       

      When a language pack is not available on your system - the first transcription will trigger the download of the >500MB language pack. Depending on your internet connection this might take a while to complete the installation.

       

      You can also manually trigger the installation via the Creative Cloud Desktop App:
      - In the "All Apps" View - click on the "..." icon next to Premiere Pro

      - Choose "Addons"

      - This will show the list of already installed language packs

      - click the "add" button next to the language pack  / this will trigger the download process and show you the progress made so far

       

       

      Best regards,

       Alexander

      Translate
        Stan Jones
        Community Expert
        Stan JonesCommunity Expert
        Community Expert
        February 16, 2022

        Thanks, Alexander. Very helpful information. The basics of this is in the revised help file for Speech to Text:

        https://helpx.adobe.com/premiere-pro/using/speech-to-text.html

         

        But your information adds much more detail.

         

        Stan

         

        Translate
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices