Cannot mark an in point

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I have had a clip that is problematic for a number of reasons. Imports with no sound despite there being sound so imported sound separately as a WAV. Merged them in the project window and now I can't set an in point. Can set an out point no problem. Am loading directly from the project window. Merged by setting an in point at the beginning of each clip.

Using 24.6.5 (cannot update as I am on a campus and it is managed by IT). Not getting this problem with any other clips. Have had this before. I am playing it from the project window. Have tried clearing cache and reloading it. Something I'm doing wrong or yet another glitch to add to my list?

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Rach McIntire

Community Manager

Hi @Sophie21899903vc7c,

Thanks for submitting your bug report. Did Bob's suggestion make a difference? If not, would you be able to share the problem clip for us to test with? Is this the only merged clip? We need a few more details to try to help with the issue. Please see: How do I write a bug report? Sorry for the frustration and thanks for reaching out.

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Peru Bob

Community Expert

Try exporting the clip to ProRes and reimport into Premiere Pro.

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Sophie21899903vc7cAuthor

Known Participant

Correct, I've tried both the button and the keyboard. If I press the "move cursor to in point" it just goes to the start of the clip but I don't get the cursor that indicates it's on an in point.

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MarekMularczyk

Community Expert

I'm guessing it's not adding an In Point no matter how you do it? (button, keyboard shortcut, etc.)?

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