Participant

Caption issue

Forum|Forum|1 month ago
June 2, 2026
3 replies
82 views

Here’s an outline of the issues are editors are experiencing:

When utilizing Premiere Pro 2025 & 2026, our editors are unable to switch caption text to Pop-On.

In earlier versions of the Premiere - when changes are applied to captions (for both a single caption line and multiple lines) in the Essential Graphics panel the caption type reverts to Paint-On. These aaption modifications are no longer sticking.

The text panel is allowing changes to be made in the essential graphics panel but as soon as you playback the video and/or click anything in your project or timeline, the captions are revert to Paint-On.

Our caption standard is Pop-On captions.

Part of an editor’s job is fine-tuning captions, and this bug slows down this workflow significantly.

There needs to be a resolution to this issue because Premiere 2025 and 2026 cause major slowdowns in output.

There is no workaround currently that is more efficient than working with old versions of Premiere Pro, and this is not a sustainable solution long-term.

L

LUIS EDUARDO34647316dph8

Known Participant

Today I experienced this issue for the first time with PREMIERE 26.0.1

Amy the Stuv

Community Manager

Hi @ChrisProd ,

Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

Additionally, is your team using a caption file imported into the system or the Transcription Tools within Premiere to create CEA-608 and CEA-708 captions? I’m having trouble reproducing this on my end, but I did notice that if you don’t have all of the captions highlighted in the Text panel Captions Menu, you won’t change all of them uniformly, so it’s possible just one caption box was changed to pop-on and the others remained paint on (see screenshot).

If it’s an imported caption file, it could help to share that with our team so we can try to replicate your team’s issue.

Sorry for the frustration.

Thanks,

Amy Stuvland

ErikkaLieberman

Participant

@Amy the Stuv Hi Amy, I work with Chris and we are trying to troubleshoot this issue, so thank you for responding. The caption files we are importing are .scc files from distributors. The issue does not seem to occur with the transcription feature in Premiere; however, the captions we receive from distributors are much more accurate than the transcription generated in Premiere. Even though we would be avoiding this ‘paint-on sticking’ issue with the Transcription feature, it would not be worth it to use it because correcting captions would become more time-consuming. Our workflow requires 100% accuracy in captioning. Do you know if Premiere has any capability of importing a file into the Transcription window? Let me know if you have any other questions or suggestions. All input is appreciated. Thank you!

Amy the Stuv

Community Manager

@ErikkaLieberman I would be curious to know if converting your .scc files into .srt could help?

Here’s a website where you could try that for free.

Gotranscript Converter

Let me know if that works.

From my understanding, it’s possible the paint on got baked into the .scc file, but a .srt has more flexibility being plain text, so hopefully a conversion will resolve this issue.

Stan Jones

Community Expert

@ChrisProd,

I was looking at my old posts regarding 608/708 and pop-on etc styles, and see that staff @Ron Rigler posted a fix in Beta 26.2 in February.

The release notes for PR 26.2.0 included this:

Type setting for a 608/708 caption segment could revert after deselecting and re-selecting the segment.

I will have to test to determine what I now believe is true. Previously, I concluded that:

Caption workflow introduced in PR 2021 did NOT include preview of closed caption (e.g. 608/708) roll-up etc, as had been true for PR 2020. They always showed a pop-on.

They did export correctly.

But it was very hard to know what you had set. If you changed the type in the PR panel, the change might or might not show, but I suspected that it did not change the actual type.

The only way to test was to export (scc or embed depending on your application), and play back in telestream or similar.

I’ll try to test soon.

Stan

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