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Tjay
Tjay
Participating Frequently
Apr 17, 2026 5:41 PM UTC
Acknowledged

Constant crashes on version 26.2.0

I just updated to premiere version 26.2.0 (from 26.0.2). Everything was working fine before the update. NOW.... when I move any type of clip on my timeline (by dragging the clip), premiere crashes EVERY time. I did the preferences reset. Did not make a difference. This happens when I open an existing project OR when I create a new project.

In the meantime, I downgraded back to 26.0.2 and everything works 

      17 replies

      Tjay
      TjayAuthor
      Participating Frequently
      Apr 18, 2026 4:33 PM UTC

      ok. I now have a new issue since uninstalling 26.2 and reinstalling 26.0.2 yesterday. Now I have a box that continuously pops up and interferes with premiere. I have tried to go to the plugin folder to see if I can remove the logioptions but it is not there. 

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      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      Apr 20, 2026 12:04 PM UTC

      Hi ​@Tjay - Can you try uninstalling your logitech software and let us know if you are still having issues.

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      Tjay
      TjayAuthor
      Participating Frequently
      Apr 20, 2026 12:28 PM UTC

      I spent several hours on line with adobe tech remote assistance yesterday. they could not fix my problem. I gave up and did the inevitable….  I ended up completely wiping my pc and reinstalling windows and all software. What a hassle. The problem is gone. I knew it would be gone, since premiere was working fine before the update and eventual rollback that you had me do.  I will NOT be updating premiere any time soon. 

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      Tjay
      TjayAuthor
      Participating Frequently
      Apr 17, 2026 6:40 PM UTC

      here is what shows in my device manager:

       

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      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      Apr 17, 2026 5:46 PM UTC

      Hi ​@Tjay  -   I'm sorry you're experiencing this issue. Can you help answer some questions below: 

       Do you have any third party plugins or panels installed? 

      What are your computer specs? Please see, How to Report a Problem?

      Do you receive a crash dialog box?

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      Tjay
      TjayAuthor
      Participating Frequently
      Apr 17, 2026 5:54 PM UTC

      I do not have any third party plugins. Plus when I reset preferences, I disabled .

      Windows 11 25H2 OS Build 26200.8246

      PC 14900k Intel cpu

      64 GB DDR5 RAM

      NVidia 4090 Graphics with 24 GB RAM

      Samsung SSD 990 PRO 2 TB

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      Tjay
      TjayAuthor
      Participating Frequently
      Apr 17, 2026 5:56 PM UTC

      Nvidia Studio Driver Ver 595.79

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