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Mathias36794383jawh
Participant
March 5, 2025

Constant crashes when using text tool, for over a year

  • March 5, 2025
  • 2 replies
  • 297 views

Hi. 

I tried reporting this before, but to no avail. I upgraded to an M2 Ultra Mac Studio, with 192 gb ram, last year, and ever since then, I've been haing CONSTANT crashes with Premiere Pro, whenever I try to use the text tool. I've sent in over 1000+ bug reports at this point. 
I'm on Premiere Pro 25.1.

It doesn't even have to be when I'm actually using the text tool; if I'm in any project where there's text used, it will crash constantly, which also makes it almost impossible to export any files. 

I've attached a video showing just how frequently it happens, when I was trying to export a clip with text. 
You'll see in the video, even after I managed to export, it still crashed. 

I've tried re-installing Premiere, wiping the entire disc - nothing helps. 
Please, please, please - fix this. I'm quite sure it has to do with the arcitecture of these types of mac. 

    2 replies

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    Mathias36794383jawhAuthor
    Participant
    March 20, 2025

    Sorry, I only just saw your reply now.

     

    This happens whenever I use any instance of the text tool, including legacy titles, lower thirds - anytime. 

    IanB_360
    Community Manager
    IanB_360Community Manager
    Community Manager
    March 5, 2025

    Hi @Mathias36794383jawh 
     Thank you for taking your time to file a bug report. Have you also logged the bug report  via this link here  How do I write a bug report ? This will give us some details we need, and I can have your crash reports looked at , you said you have submitted many crash reports to Adobe , we may be able to use some of that info as to why this is happening. Doe's this happen with only subtitles  and the transcriptions from your sequence? Or do you also experience a crash when your sequence uses no subtitles and just text tool for Lw3rds, titles, locator GFX ...etc?

    Thank you

    Ian

    Ian

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