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wesley_0295
wesley_0295
Participant
April 19, 2026

Constant freezing making editing next to impossible

  • April 19, 2026
  • 3 replies
  • 40 views

Approximately every other edit, the application becomes unresponsive for 30 seconds to a minute. During this time:

  • The UI freezes completely
  • Playback may continue, but I cannot stop or interact with it
  • Menu interactions are extremely delayed or unresponsive
  • The system becomes partially unresponsive (e.g., Alt+Tab does not work until Premiere responds again)

This issue also occurs when pressing play, and when opening menus.

The problem began suddenly without any known changes to my workflow or system configuration. It occurs across all projects.

Troubleshooting attempts:

  • Updated GPU drivers
  • Cleared media cache multiple times (both “clear unused” and “clear all”)
  • Tested editing from different drives (including internal and external storage)

None of these steps resolved the issue.

This behavior is severely impacting usability and makes editing extremely frustrating.

 

Windows 11 25H2 (26200.8246)

Premiere Pro v26.2.0 Build 65

Gigabyte AORUS 15P XD

-Intel i7-11800H

-16GB DDR4-3200

-GeForce RTX 3070 Mobile

    3 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    April 20, 2026

    Seen this too.

    Mostly when Premiere is auto saving in the background.

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    April 20, 2026

    Hi ​@wesley_0295 -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.  Please see, How to Report a Problem?

    Do you have any third party plugins or panels installed? 


    Have you tried creating a new project in version 26.2 and then import your old project? 


    Can you let us know what your integrated GPU (iGPU) and dedicated GPU (dGPU) driver version is? You can find this information in device manager > display > GPU > driver tab  
    To isolate if it is a GPU issue can you navigate to Device Manager > Displays and then disable your 
     integrated (iGPU) or dedicated GPU (dGPU) one at a time 

    valeriiege
    valeriiege
    Participant
    April 20, 2026

    Go back to the older version, my friend. I was also having the same issue, when you click any menu, it freezes for a couple of seconds, but then I realized the interface in Premiere had been updated, and there were new buttons that didn’t exist last week. That made me realize this wasn't due to my computer; it can’t be, so I went back to the old version, and it is fixed. The last version is 26.2. I went back to 26.0.1. Go to Creative Cloud, click Premiere, click 3 dots, click Other Versions, and go back to an older version.

    0xxl3
    0xxl3
    Participant
    April 20, 2026

    me paso excatamente lo mismo. me toco borrar todas las extensiones porque pense que habia algun bug o algo. pero me di cuenta que el problema era la version 26.2.  hacia click en cualquier apartado de premiery en seguida aparecia  “premier no responde”. es una pena porque vi que habian mejorado las mascaras de seguimiento :C

    valeriiege
    valeriiege
    Participant
    April 20, 2026

    Yes. Tracking mask was improved, but it also works well in 26.0.1. So until they update the 26.2, I will stick with the older version. This happened for the first time. They released a flawed, lagging update, which is crazy for a company like this.

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