Skip to main content
Participant
April 23, 2024

Distorted black or white windows when no media is playing.

  • April 23, 2024
  • 2 replies
  • 224 views

I have been having distorted black and white pixelation in my playback window and my source window. When I play the footage, it plays normally, but when I stop playback, it comes a black or white distorted image. I adjust the UI and it changes the distortion pattern and amount. I updated all of my OS setting, I updated my Premier Pro to the latest version and this persists. I reinstalled my OS and the issue persists. This has been happening since the last update. I have attatched my "about" settings and my premier version info.

2 replies

jamesboulding
Participant
March 13, 2026

I’m also having this problem, did you manage to sort it in the end?

 

Community Expert
April 24, 2024

are you on Software Only or Metal renderer?

check project settings > renderer

you can also try to reset the preferences..

better finish tight deadline projects on previous working versions,

and do backups before proceeding to try new updates.