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Television Photog
Known Participant
August 8, 2024

Fit to Fill Doesn't Work -- narrowing down the issue?

  • August 8, 2024
  • 19 replies
  • 1593 views

There are several threads about the 4 point edit Fit to Fill option being greyed out. I too have experienced that. Solutions offered (of which none worked) centered around "resetting"/cleaning out caches etc.

 

Within the last month the television station I work for issued me a brand new laptop. Knowing it was an issue I moved nothing across from the old one and built my workflow from scratch. The problem still persists.

 

I have noticed it randomly will appear as an option. But I really couldn't find a reason or thread why. It wasn't until version 24.5 started crashing a lot and one thread emerged of Premiere not handling MXF media correctly as a possible reason of the crash that the light bulb went off in my head.

 

I think the common thread I have in Fit to Fill not working is when MXF media is my source. Which for me is about 90% of the time as I shoot news on a Sony XDCAM series camera and edit that material. When I had mp4 file video from our archive system it seemed to allow the Fit to Fill function. So there could be several things within the MXF ecosystem that have been "broken" in some recent updates.

    19 replies

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    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 13, 2024

    Thanks so much for helping us, @Television Photog - you're so helpful!! Are you working for the Twins org? How great! 3.5 games out. Pretty good! I really hope we can help you.

     

    Since birth, I've been a Giants fan. 🙂

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    August 13, 2024

    Hi @Television Photog - I can repro your issue!  It seems to be something to do with the transcript, will keep you updated.  Thank you for the organized project and test media.

      T
      Television PhotogAuthor
      Known Participant
      August 12, 2024

      I can, I'm literally sitting in the Target Field Press Box, so let me see if I have something on the smaller end that I can send your way with ease!

        jamieclarke
        Community Manager
        jamieclarkeCommunity Manager
        Community Manager
        August 12, 2024

        Hi @Television Photog - Would you be able to send me one of the files that you are having issues with so that I can understand what is happening?  You can send a link to jamiec@adobe.com A screen recording would be very helpful as well.  Thank you.

          T
          Television PhotogAuthor
          Known Participant
          August 12, 2024

          Hi!

           

          Yes I am very familiar with the fit to fill workflow, we use it all the time in news when file video isn't quite long enough. Doing as Kevin suggested I did one preliminary test where I converted my Sony MXF media to Pro Res (convertring inside Media Encoder) then I tried the same steps to do a fit to fill and it came up as an option, when before it was not an option when it was the Sony MXF media directly, which furthers my suspicion that somewhere along the line the code for dealing with Sony MXF media in that capacity has become corrupted.

           

          It was just one quick test on my home system (which is almost identical to my work system, I think my work system has a second ssd in it and one step higher on the video card vs. my home system.) I am wrapping up a large edit, and once that is done I'll be able to play around a little more to confirm my initial tests.

            jamieclarke
            Community Manager
            jamieclarkeCommunity Manager
            Community Manager
            August 12, 2024

            Hi @Television Photog - Can you provide some more information.  What about fit to fill isn't working for you?  Can you describe your repro steps with expected results.  Thank you.  

            There are criteria matches for certain fit to fill to work properly depending on what you are trying to accomplish such as both source and Timeline need to have in-out marks set.

            If you are seeing greyed out "Ignore Source In" or "Ignore Source Out", that means you do not have enough frames on your in or out to fit the media in.

            T
            Television PhotogAuthor
            Known Participant
            August 8, 2024

            Hi Kevin,

             

            Hopefully I get all of what you need here..

             

            Running Premiere Pro 24.5

            Windows 11 Pro Enterprise Edition (22H2) on an HP Z Series Fury laptop

            13th Gen i9-13950HX 2.2GHz

            64 GB RAM

            Nvidia RTX5000 Ada video card running driver version 555.99

            2 Nv.me drives, (data/projects separate from OS/Apps)

             

            Material I shoot comes off a Sony XDCAM, MXFOP1a

            AVC Long GOP High 4:2:2 10 bit

            1280x720 (Yup, we are a 720 station, not 1080)

             

            Also today I had issues with some file video and doing a fit to fill with it too... I looked closer at the file it too is an MXF that was generated from an in-house machine from a file send from Grass Valley's Edius system, an MXF OP1a MPEG-2 420 MPHL file. (Don't get me started on how much I avoid and can't stand that product) But it too had the common thread of a MXF wrapper.

             

            Thanks, holler if you need anything else!

              Kevin-Monahan
              Community Manager
              Kevin-MonahanCommunity Manager
              Community Manager
              August 9, 2024

              Thanks for the added information. Appreciated! Can you try a test for me? See if you have the same problem in a brand-new project with standard ProRes .mov files or some other editing (non Long GOP) codec like DNxHR or GoPro Cineform. I'm wondering if this has to do with .mxf wrapped footage. Thanks for the help.

               

              Cheers,
              Kevin

              Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
              Kevin-Monahan
              Community Manager
              Kevin-MonahanCommunity Manager
              Community Manager
              August 8, 2024

              Hi @Television Photog,

              I'm Kevin from support, one of the moderators here. Welcome to the Premiere Pro Bugs forum. Thanks for the bug report.

               

              Can the team please get more information about your computer system? See, How do I write a bug report?

               

              I hope we can help you shortly. Sorry for the hassle.

               

              Thanks,
              Kevin

              Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
              T
              Television PhotogAuthor
              Known Participant
              August 8, 2024

              Quick edit, the crashing was part of 24.4.1, not 24.5

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