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Participant
September 7, 2026

Fix your audio playback ADOBE!

  • September 7, 2026
  • 10 replies
  • 92 views

This issue had clearly been happening to alot of people for years and nothing that adobe has been doing seems to have fixed it. I see posts about this all the time with the same list of trouble shooting options, none of which work. 

When I play my projects the audio should play for all sources but instead it cuts out all the bloody time. If you have more then 2 sources of audio it can’t handle it. I have an up to date 64gb ram pc and it still cuts out so it not the pc. The issues started in 2023 when i was working as an editor for another company using one of their pc’s which was even better then my pc is now and the issue started on those after an update came in. We’d be editing 4 audio channel from a wedding and then one source would decide not to play, and you would have to disable everything around it to get the source you needed to hear to play. But sometimes that isn’t helpful, like between songs with overlap, when I need to hear where one song ends and the other comes in. Sometime the new song just doesn’t play. it plays once the track for the last song has gone but thats not helpful cause i need to hear the transition. Same with trying to edit to footage near a transition. I can’t hear the audio so I cannot see where to cut. it bloody driving me insane. And its been an issue for YEARS!!!! FIX IT!

Look at all the post about choppy audio on playback you will see how many people are complaining about this issue, they get a list of options that I tried and none of them work. There will be one lucky sod who goes “oh year it worked” and then the post will be listed as resolved… well its not cause loads are still complaining! 

No wonder people are leaving for other softwares when you’re charging a frankly ridiculous monthly fee when every other software does a flat one time fee, and the software is riddle with issues like this years after they first crop up.

FIX IT! 

    10 replies

    Participant
    September 9, 2026

    So the Camera is the Sony NEX FS700U, so i originally made proxies for it and then obviously later in the edit the footage started having issues so I deleted the proxies thinking that maybe they had been the issue, but the same thing was happening so it made no difference. 

    I think I may have discovered a fix for this particular time, however I don’t think that is always the issue as I’d had the same issue countless times over the years and have not used the same technique. So there is still an underlying issue I think. But it may work as a work around. 

    I’ll upload a video which pretty much shows in real time how I sorted a work around. 

    • So I was trying out a few of the things to show you the issue, showing the timeline and the audio and I wondered if I rendered and replaced just the clip causing issue if it would sort the issue, and it seems to have done it. I think this is because I used quite a few heavy audio enhancements to get the audio to sound good from a through away comment in the ceremony, this was never meant to be a part of the video, but I needed a bit of audio to tie the two clips together and this was all I had, so I had to make this work. I don’t usually use the audio enhancements, which is why I know there must be another underlying issue cause its happened before. But on this particular case that might be the issue. Render and replace the audio and it fixes the issue.
    Community Manager
    September 9, 2026

    Hi ​@TazerMediaProductions,

    Thank you for following up with video and a current workaround. I sent you a private message regarding a sample media request. That additional media can potentially help the team understand the issue further, and will provide context the bug report on this occurrence. 

    • To help with our report, does this issue occur in the latest Premiere Beta?

    Please continue with rendering and replacing the audio as workaround. 

    We appreciate your patience as the team investigates this issue.

     

    Best,

    Jonathan

    Community Manager
    September 7, 2026

    Hi ​@TazerMediaProductions,

    Welcome to the Premiere Forums. Sorry for the frustration you’re experiencing with audio playback. 

    For the team to try to better assist you, can you please provide some more information? 

    • What is the exact Premiere version you’re using?
    • Please specify Windows or macOS, along with the version.
      • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
    • Screen Recording: If possible, include a recording of your screen showing the issue.

    For additional context:

    • Does it affect all projects or only some?
    • Does it affect new, empty projects?

    Best,

    Jonathan

    _

    Link Reference: How to Report a Bug 

    Participant
    September 8, 2026
    • Build I am using is Version 26.3.2 (build 2)
    • Window 11
    • Nvidia Studio Driver 581.57
    • Graphics Driver 582.66
    • PhysX System Software 9.23.1019
    • HD Audio Driver 1.4.5.7

    It has effected most project since the update came out. Smaller ones without multiple audio sources it handles fine, but when its something like a wedding or interviews that have multiple songs and audio sources such as microphone and ambient camera audio it always happens on more then about 3 audio sources.

     

    Yes it still effects new projects, like i said it has since the update back in like 2023.

     

    Community Manager
    September 8, 2026

    Hi ​@TazerMediaProductions,

    Thank you for the follow up and for sending the example video of what’s occurring. The team is going to try to reproduce this issue. In the meantime, please see some additional questions and suggestions: 

    • Can you hear that bit of audio if the audio wavesforms are turned off?
      • Asking to parse playback functions.
    • Where is the media stored? Locally or on an external drive? (SSD, NAS server, etc.)
    • Is the project file stored on the same drive or location as the media?
      • If so, can you try moving the project file to the desktop (or a local drive)?
        • I’d like to try testing playback performance if the project and media files are not on the same storage device.

    Sorry for your frustration. We appreciate your patience.

    Best,

    Jonathan