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Toddy+Johns
Participant
June 23, 2026

Frame.io won't upload sequence

  • June 23, 2026
  • 2 replies
  • 13 views

I’m trying to use the frame.io window to upload my sequence to the frame.io website.

I can click export and then select my export settings, but then nothing happens.  The window just goes back to the export sequence button, and nothing is uploaded.

 

 

 

    2 replies

    Stan Jones
    Community Expert
    Community Expert
    June 23, 2026

    @Toddy+Johns,

     

    What a version of PR are you running? I am on PR 26.3.0 on Win 11. (I also tested Beta 26.5.0.42.) Exports are working for me.

     

    @Patrick Southern 

    In 26.3.0, I see uxp plugin 1.0.27; schema 0.0.165

     

    Stan

     

     

     

    Community Manager
    June 23, 2026

    Hi ​@Toddy+Johns ,

    Welcome to the Premiere forums! We are glad to see you here. Sorry that this is issue is occurring. The team will need more detail to try to assist you and to understand the issue:

    • Premiere Version: What is the exact version of Premiere you are using?
    • Operating System: Specify Windows or macOS, along with the version.
    • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
    • Is it possible to send us a screen recording of the occurrence? 

    Comparing when and where the issue occurs helps us narrow down the cause:

    • Does it affect all projects or only some?
    • Does it affect new, empty projects?
    • When did the problem first begin?

    For additional context here are some links that may help:

    Regarding, Premiere 26.3:

    We hope we can help you on this issue soon!

     

    Best

    Jonathan