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June 11, 2024

HDR Setting Glitch? Preveiw makes moniter goes black (not just the Program panel)

  • June 11, 2024
  • 1 reply
  • 93 views

Hello everyone. I've got a problemI recently turn on my HDR setting out of curiosity and it suit well But when I open my Premiere pro and play video or open a panelIt makes my moniter turns black! I thought it was the HDR setting that cause this. but HDR is just so good! I don't want to turn it off! Can anyone help me figure it out Please!!

Sorry for bad video but I just want to show the problem
I try Screen recording with NVidia Shadow but It ACTUALLY FIX IT (while recording but as soon as i stop recording it it happens!)
My computer requirement:
Win11
Geforce 2060 super
intel 5 9400
Pr version: latest

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
June 11, 2024

Hello @漢源27337246bmud,

Thanks for filing this bug report. Is there anything else you can tell us about your case? See: How do I write a bug report?

 

I hope the team can help find a solution for you. Sorry for the frustration.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio