Skip to main content
JOHNNY96
Participant
May 26, 2026

I'm having a problem with the Object Mask tool in Premiere Pro 2026. After selecting the object, I click to start tracking, but the tool keeps loading forever and never finishes. I need help with this.

  • May 26, 2026
  • 4 replies
  • 192 views

I'm having a problem with the Object Mask tool in Premiere Pro 2026. After selecting the object, I click to start tracking, but the tool keeps loading forever and never finishes. I've already tried clearing the cache, restarting the program, and restarting the computer, but nothing worked. I suspect there was a problem with the most recent update.

4 replies

June 3, 2026

Same problem on 26.5.0 M1 Ultra Mac Studio. macOS 26.3 Coworker on M3 MacBook Pro same problem. Had to go back to 26.3.0

KatieToo
Community Manager
Community Manager
June 1, 2026

Hi @JOHNNY96 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

Thanks for explaining that you’ve tried clearing the cache and restarting both Premiere and the computer itself so far.

I hope we can help you soon. Sorry for the frustration!
Happy to help,
Katie


 

R Neil Haugen
Legend
May 28, 2026

As always for troubleshooting requests, please!!!! give your full details.

 

OS/CPU/RAM/GPU/vRAM; the media involved, by frame-rate/size and what created it, the drives and drive types used, and any other effects applied to the media.

Everyone's mileage always varies ...
Perfidia
Participant
May 28, 2026

Same here. Looking for help folks!