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JOHNNY96
Participant
May 26, 2026 11:08 PM UTC
Needs More Info

I'm having a problem with the Object Mask tool in Premiere Pro 2026. After selecting the object, I click to start tracking, but the tool keeps loading forever and never finishes. I need help with this.

I'm having a problem with the Object Mask tool in Premiere Pro 2026. After selecting the object, I click to start tracking, but the tool keeps loading forever and never finishes. I've already tried clearing the cache, restarting the program, and restarting the computer, but nothing worked. I suspect there was a problem with the most recent update.

4 replies

Jun 3, 2026 4:00 PM UTC

Same problem on 26.5.0 M1 Ultra Mac Studio. macOS 26.3 Coworker on M3 MacBook Pro same problem. Had to go back to 26.3.0

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KatieToo
Community Manager
Community Manager
Jun 1, 2026 4:57 PM UTC

Hi ​@JOHNNY96 

Welcome to the Premiere Pro forums! We are glad to see you here. We need a few more details to try to help with the issue. Please see, How do I write a bug report?

Thanks for explaining that you’ve tried clearing the cache and restarting both Premiere and the computer itself so far.

I hope we can help you soon. Sorry for the frustration!
Happy to help,
Katie


 

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R Neil Haugen
Legend
May 28, 2026 10:29 PM UTC

As always for troubleshooting requests, please!!!! give your full details.

 

OS/CPU/RAM/GPU/vRAM; the media involved, by frame-rate/size and what created it, the drives and drive types used, and any other effects applied to the media.

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Everyone's mileage always varies ...
Perfidia
Participant
May 28, 2026 8:01 PM UTC

Same here. Looking for help folks!

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