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Participant
September 18, 2026

im not able to mask my subject as its showing all the features but its not happening

  • September 18, 2026
  • 1 reply
  • 9 views

i am not able to select nad mask my subject but yesterday i used it and it was happening 

 

1 reply

KatieToo
Community Manager
Community Manager
September 18, 2026

Hi ​@athletic_Daisyd802 

Thanks for stopping by the Premiere forums and letting us know a little about your mask issue.  In order to better troubleshoot, we need to ask for a few more details like if Mac (and what macOS) or PC (whether Windows 11/10, plus what driver version & build), what version & build of Premiere are you using, how’s your media stored (NAS/External) with our bug report details.

  • Premiere Version: Find the exact version/build of Premiere you’re current using.
  • Operating System: Specify Windows or macOS, along with the version.
  • Mac Chip (Mac Only): Please let us know what M-series chip you have. If Intel please include GPU.
  • GPU and Driver (Windows only): Please let us know your video card and driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.

Also, if you could please let us know the following, this is also helpful to know.

  • Does it affect all projects or only some? What about new, empty projects?
  • Do you recall which Premiere this was last working in, and what might have changed? Any plugins, update to computer, etc.
  • When did the problem first begin?

Could you describe a little more about what’s happening with your object mask too? Maybe a screenshort or short recording so we can see exactly what’s going on.

Hope to help!
Katie