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Low res/boxy Object mask results

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There is an issue with object masks. Results are coming back boxy and unusable.
I have tried to use both smooth and sharp masking and both times its not clean. Further, I have also restarted the app + changed the resolution to Full + HQ playback.

Example images attached.

Pinned Reply By KatieToo

Hi all,
Thanks for taking the time to report this. Good news is that the issue you reported here has been fixed, and the fix is available in the latest release of Premiere.

If you update and still see the problem, please reply here with your exact version (Help > About Premiere Pro) and your OS, and we will take another look.

Thanks again for flagging it - reports like yours are what get these fixed.
Katie

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KatieToo

Pinned

Community Manager

Hi all,
Thanks for taking the time to report this. Good news is that the issue you reported here has been fixed, and the fix is available in the latest release of Premiere.

If you update and still see the problem, please reply here with your exact version (Help > About Premiere Pro) and your OS, and we will take another look.

Thanks again for flagging it - reports like yours are what get these fixed.
Katie

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Joaoguilhermesss

update?

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V

Vikas Gahlaut

Adobe Employee

We have fixed the issue and it is available in latest beta on Creative Cloud Desktop App(CCD). Please update your Premiere Beta and let us know if you still see any issue.

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Vikas

Joaoguilhermesss

Hi Vikas!

Unfortunately, I can't use it here at the company because the other employees use the "non-Beta" version.
I know myself; if I test the Beta again, I'll get addicted and only want to use it, hahaha.

I "solved" it using the classic After Effects.

Hoping that this bug will be fixed someday.

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V

Vikas Gahlaut

Adobe Employee

Hi everyone, we have fixed the issue and it is available in latest beta on Creative Cloud Desktop App(CCD). Please update your Premiere Beta and let us know if you still see any issue.

The fix will also be available in next stable release.

Thanks

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Vikas

B

BeySS

Participating Frequently

Please keep asking the same question. they are not fixing this

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F

Fernando32418228821a

Participating Frequently

Any news about this? Mask tool is broken since more than a month now

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Joaoguilhermesss

still dead 💀

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V

Vikas Gahlaut

Adobe Employee

@Joaoguilhermesss Can you please confirm if you are using 27.0 beta version where you are still seeing the issue ?

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Vikas

D

Dalibor30139238avhz

Participant

please fix it :(

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B

BeySS

Participating Frequently

Same issue on my Mac Studio M4 Max. I just stopped to use this tool because the results are useless

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KatieToo

Community Manager

Hi @Tahirs

Welcome to the Premiere forums, and glad you’re here. Thank you for including those screenshots of your masking issue.

We do need a few more details to try to help with the issue like computer specs, version/build of Premiere, if Windows what driver, etc. with our bug report details.

Sorry for any frustration and hope to help!
Katie

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T

TahirsAuthor

Participant

Hey Kate,

I am running a Macbook M5 Pro (48gb Memory)
Premier v26.3

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KatieToo

Community Manager

@Tahirs Thank you for reporting this. We were able to reproduce the issue, and our team will be investigating this. Once I receive an update with more information, I will return.

Appreciate you taking the time to report on this, it’s a huge help!
Katie

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