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William265487215qjg
Participant
July 14, 2024

Lumetri Error Code - AeVideoFilter:14

  • July 14, 2024
  • 6 replies
  • 391 views

(AeVideoFilter:14) I opened Premiere this morning and am continuously getting this error code when trying to do anything in volumetric. I have updated and reinstalled the app and still keep getting this warning. I can't find any conclusive answers and was wondering if anyone had a solution. Thanks!

    This topic has been closed for replies.

    6 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 16, 2024

    Hi @William265487215qjg,

    I'm Kevin, one of the moderators here. Thanks for filing the bug report and for providing your information. However, the team might need more information. See, How do I write a bug report?

     

    Sorry for the frustration.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    R Neil Haugen
    R Neil Haugen
    Legend
    July 14, 2024

    Are those LUTs ones that came with Premiere?

    Everyone's mileage always varies ...
      W
      William265487215qjgAuthor
      Participant
      July 14, 2024

      have also cleared media cache and issue keeps occuring

       

      W
      William265487215qjgAuthor
      Participant
      July 14, 2024

      running sonoma 14.5 on a brand new macbook bro with 18gb of ram using m3 pro chip. Editing files from an fx3 shot in slog. No other effects other than trying to add creative luts in lumetri. 

      W
      William265487215qjgAuthor
      Participant
      July 14, 2024

      running sonoma 14.5 on a brand new macbook bro with 18gb of ram using m3 pro chip. Editing files from an fx3 shot in slog. No other effects other than trying to add creative luts in lumetri. 

      R Neil Haugen
      R Neil Haugen
      Legend
      July 14, 2024

      As always with any buggy behavior, details matter.

       

      OS, CPU, GPU, and GPU driver, plus media in use, codec data, made by what, and any other effects used.

       

      Plus things like is it only with this project file or also in other projects.

      Everyone's mileage always varies ...
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