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William265487215qjg
Participant
Jul 14, 2024 12:01 AM UTC
Needs More Info

Lumetri Error Code - AeVideoFilter:14

(AeVideoFilter:14) I opened Premiere this morning and am continuously getting this error code when trying to do anything in volumetric. I have updated and reinstalled the app and still keep getting this warning. I can't find any conclusive answers and was wondering if anyone had a solution. Thanks!

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    6 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jul 16, 2024 12:17 AM UTC

    Hi @William265487215qjg,

    I'm Kevin, one of the moderators here. Thanks for filing the bug report and for providing your information. However, the team might need more information. See, How do I write a bug report?

     

    Sorry for the frustration.

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    R Neil Haugen
    R Neil Haugen
    Legend
    Jul 14, 2024 2:27 AM UTC

    Are those LUTs ones that came with Premiere?

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    Everyone's mileage always varies ...
      William265487215qjgAuthor
      Participant
      Jul 14, 2024 12:31 AM UTC

      have also cleared media cache and issue keeps occuring

       

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      William265487215qjgAuthor
      Participant
      Jul 14, 2024 12:16 AM UTC

      running sonoma 14.5 on a brand new macbook bro with 18gb of ram using m3 pro chip. Editing files from an fx3 shot in slog. No other effects other than trying to add creative luts in lumetri. 

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      William265487215qjgAuthor
      Participant
      Jul 14, 2024 12:15 AM UTC

      running sonoma 14.5 on a brand new macbook bro with 18gb of ram using m3 pro chip. Editing files from an fx3 shot in slog. No other effects other than trying to add creative luts in lumetri. 

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      R Neil Haugen
      R Neil Haugen
      Legend
      Jul 14, 2024 12:09 AM UTC

      As always with any buggy behavior, details matter.

       

      OS, CPU, GPU, and GPU driver, plus media in use, codec data, made by what, and any other effects used.

       

      Plus things like is it only with this project file or also in other projects.

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      Everyone's mileage always varies ...
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