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Participant
Sep 1, 2024 8:07 PM UTC
Needs More Info

Mask Loading Error [Premiere Pro 2023.6.9 BUG][Windows 10]

When I use a preset effect that contains two or more masks, an additional mask is loaded, resulting in a total of three masks. I have already checked the preset effect using Notepad++ and confirmed that the preset only contains two masks. This indicates that the issue is with Premiere Pro's loading process.

As a side note, there are no issues when only one mask is used.

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2 replies

Kevin J. Monahan Jr.
Legend
Sep 3, 2024 5:42 AM UTC

Hello,

The team needs more info. See, How do I write a bug report?

 

Thanks.

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Sep 1, 2024 8:08 PM UTC

trigger error demo:https://youtu.be/Y3zKFBJ2zF0

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