Known Participant

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Meu premiere pro está com uma falha e preciso de ajuda urgente!

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Meu premiere não está abrindo, aparece está mensagem e não abre, trabalho com isso e estou atrasado pois não consigo resolver, alguém pode me ajudar por favor!

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MarekMularczyk

Community Expert

Why don't you update your Premiere to version 2025? Newer version may solve your problem.

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jamieclarke

Community Manager

Hi @Mota Creator - Do you have any panels installed? You can find the location of your panels at C:\Program Files (x86)\Common Files\Adobe\CEP\extensions

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Mota CreatorAuthor

Known Participant

Eu já fiz isso, já desinstalei o premiere e instalei novamente, já removi alguns plugins, mesmo assim ainda aparece aquela mensagem, minha versão do premiere pro é 24.6.8

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Mota CreatorAuthor

Known Participant

Eu já fiz isso, já desinstalei o premiere e instalei novamente, já removi alguns plugins, mesmo assim ainda aparece aquela mensagem, minha versão do premiere pro é 24.6.8

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jamieclarke

Community Manager

Hi @Mota Creator - Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, How to Report a Problem.

Can you try and hold down "SHIFT" while launching Premiere and check the boxes
"Reset app preferences" (Backup Preferences first)
"Clear media cache files"
"Reset plugin loading cache"
"Disable third-party plugins (one-time only)"

Sorry for the frustration.

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MarekMularczyk

Community Expert

Hi,

Have you tried resetting Premiere preferences?

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