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Participant
July 9, 2026

Mouse Freezing, cant select

  • July 9, 2026
  • 1 답변
  • 8 조회

Sehr häufig friert der Mauszeiger ein er bewegt sich zwar noch, aber ich kann nichts mehr markieren oder Clips bewegen im Sinne von: sie lang ziehen, oder kürzer ziehen. Ich bitte um dringende Behebung

    1 답변

    Community Manager
    July 9, 2026

    Hi ​@Luke,

    Welcome to the Premiere Forums and thank you for report your issue! The team needs to know exactly what’s happening on your end. Please use this template, which can also be found at this link:

    • Premiere Version: What version of Premiere are you currently using?
    • Operating System: Specify Windows or macOS, along with the version.
    • GPU Driver (Windows only): Please let us know your video card driver version.
      • We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.

    Comparing when and where the issue occurs helps us narrow down the cause:

    • Does it affect all projects or only some?
    • Does it affect new, empty projects?
    • When did the problem first begin?

    An immediate suggestion to try:

    • Reseting Premiere preferences and clearing the cache.
      • (For Mac: Hold Shift on launch // For Windows: Hold Ctrl on launch)

    The team is here to help!

    Best,

    Jonathan