Participant

Mouse Freezing, cant select

Forum|Forum|1 month ago
July 9, 2026
6 replies
40 views

Sehr häufig friert der Mauszeiger ein er bewegt sich zwar noch, aber ich kann nichts mehr markieren oder Clips bewegen im Sinne von: sie lang ziehen, oder kürzer ziehen. Ich bitte um dringende Behebung

L

LukeAuthor

Participant

Premiere Version: 26.3.0
Operating System: MacOS Tahoe 26.5.2

Comparing when and where the issue occurs helps us narrow down the cause:

Does it affect all projects or only some? Yes
Does it affect new, empty projects? I think yes
When did the problem first begin? A few weeks ago, around 3-4 Weekes

J

Jonathan+Editor

Community Manager

Hi @Luke,

Thanks for the additional information. To clarify:

Have you experienced this issue with a previous version of Premiere?
Could you let us know the chip of your MacOS Tahoe 26.5.2? (For example, Apple M2 Max)
Are there any 3rd-party apps installed related to the mouse?

We’re investigating further on our end as well.

Best,

Jonathan

L

LukeAuthor

Participant

Have you experienced this issue with a previous version of Premiere? Yes
Could you let us know the chip of your MacOS Tahoe 26.5.2? (For example, Apple M2 Max) M4 Max
Are there any 3rd-party apps installed related to the mouse? Yes Logi Options + but I also tried it after ending all processes of logi and the bug was still there

J

Jonathan+Editor

Community Manager

Hi @Luke,

Welcome to the Premiere Forums and thank you for report your issue! The team needs to know exactly what’s happening on your end. Please use this template, which can also be found at this link:

Premiere Version: What version of Premiere are you currently using?
Operating System: Specify Windows or macOS, along with the version.
GPU Driver (Windows only): Please let us know your video card driver version.
- We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.

Comparing when and where the issue occurs helps us narrow down the cause:

Does it affect all projects or only some?
Does it affect new, empty projects?
When did the problem first begin?

An immediate suggestion to try:

Reseting Premiere preferences and clearing the cache.
- (For Mac: Hold Shift on launch // For Windows: Hold Ctrl on launch)

The team is here to help!

Best,

Jonathan

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