Skip to main content
K
KarthXLR
Known Participant
June 26, 2023

Non-primary windows disappear after exporting in 23.5

  • June 26, 2023
  • 64 replies
  • 7618 views

As the title says. I have a multi-monitor setup and whenever I export my second window just vanishes. I can't figure out how to get it back without relaunching the program. I can't afford to waste anymore time on this so I'm just downgrading to the last stable version for me (23.3).

Version 23.5

Windows 10 64-bit

    64 replies

    chris d
    chris d
    Participant
    January 29, 2026

    Guys come on this still is nog fixed? It is 2026. I'm so annoyed by this bug.

     

    [profanity removed by moderator]

    L
    LarryJordan
    Participant
    September 24, 2025

    I've solved this by making eliminating secondary premiere windows and just dragging the main window to the second screen and rearranging the tabs inside premiere, if that makes any sense? So It looks exactly the same but the difference is there is only one Premiere window that is expanded accross two screens.

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    June 13, 2025

    Updating Status to Acknowledged

      M
      Michel5FFD
      Participating Frequently
      May 26, 2025

      It even got worse. Normally you "just" reset the Workspace you worked with. Now you have first to change to a different workspace and then back to the one you wanna work with. It's ridicoulus.

      F
      FILMS
      Participant
      May 3, 2025

      This is happening on Premiere 25.2.3 (build 4). The only workaround that works for me is I have to switch to a random workspace, then back to the one I use. If I try to reload the workspace first, it does nothing. I'm exporting tons of videos every day and this is really starting to eat up valuable time. Workspaces have been broken in some capacity on multi-monitors for at least a decade, so I don't have high hopes. Every time I open Premiere, I have to adjust my workspace because it has never saved correctly, since I started uses multiple monitors decades ago. 

        detailed_motivation5D6C
        detailed_motivation5D6C
        Known Participant
        January 22, 2025

        I can confirm that I am experiencing this issue with 25.0.0. 

        D
        DonUnv
        Participant
        January 23, 2025

        Same issue in 25.1

          K
          Keith38537327hak2
          Participating Frequently
          January 23, 2025

          I've come to the conclusion that they  are never to going to fix this, if they haven't by now lol. I have to constantly keep resetting my workspace every time this happens and it wastes a lot of time. They have enough people here compalining and still won't do anything about it.  

            R Neil Haugen
            R Neil Haugen
            Legend
            November 19, 2024

            Exactly the issue that many of us have complained about FOR YEARS.

             

            If your panel groups on secondary screens touch the edge of the screen mayhem ensues.

             

            PERIOD.

             

            It is annoying. And they still haven't given us a modern UI for multiple screen workspaces.

            Everyone's mileage always varies ...
            E
            ElliottEdits
            Participant
            November 19, 2024

            @jamieclarke I sought out this thread today because I finally discovered a workaround to this issue and wanted to share.  Although it seems like you guys are already on the right track!

            I run a 2-screen setup, Windows 11, Premiere 24.6.3.  My right screen is the Windows primary monitor, and where I place the Home/Import/Edit/Export window.  My left screen has my Project and a few other windows grouped together, and these grouped windows will for whatever reason not snap to the desktop edges nor will they fully maximize.  So I manually resize these grouped windows to be "fullscreen".  Since the new Export window was introduced I was having the problem described above: everything on my left window would disappear when going to export. Resetting to my saved workspace layout was the only solution.

            Today I inadvertently discovered that if I resized the left screen's grouped windows to be slightly smaller than the screen itself (with a little background showing), those windows do NOT disappear when moving to Export.  Not a perfect solve, but it does seem to work for me!  FINALLY.

              jamieclarke
              Community Manager
              jamieclarkeCommunity Manager
              Community Manager
              November 14, 2024

              Hi @KarthXLR @Michel5FFD @TomWho @Keith38537327hak2 -

              Could you try one thing for me? On the monitor that does not display the Home, Import, Edit, or Export tabs, please resize the Premiere Panels so that they are not close to any of the screen edges. Let us know if this resolves the issue.

                P
                pheb100
                Participant
                December 6, 2024

                @jamieclarke Came to this thread because I'm having the same issue described by others (on 25.0.0 in my case) and this workaround did work for me

                M
                Michel5FFD
                Participating Frequently
                November 4, 2024

                Still happens here. I was one of the first who sent a video to the support here one xear ago. Nothings better. Every time I have to reset my Workspace. Waste of time. And just because they cahnged the export how it was. Don't need this extra Export section and on top I have this annoying problem. I'm producing with a lot of time pressure. And it sucks.

                Show more replies
                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices