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Participant
October 16, 2026
Needs More Info

Object mask toolbox. Timeline red when having video with effect and sometime the program is freezing and only mouse is moving.

Hello,

 

I have the current Version of premiere pro.

The object mask tool is very helpful.

Unfortunately it is working really slow. When opening a project the timeline has red zones.

When using the preview it stops to play or it is not possible to play it after edition at a random time.
The mouse is still moving but I am not able to use the program.

 

I have to restart then it is working again.

Anybody with same issue or is it a known bug?

    6 replies

    Amy the Stuv
    Community Manager
    Community Manager
    October 16, 2026

    Hello ​@Stellar_Flamingo3ddf,

    Welcome to the Premiere forums! We are glad to see you here. We need a few more details to help us understand the issue. Please see, How do I write a bug report? for our preferred format. Specifically your system specs and the Formats in your sequence are helpful when it comes to playback issues.

    Like ​@Peru Bob I am also curious if rendering your timeline resolves the issue. Red means that playback may be impossible during that segment because there is just too much to process, so rendering it allows it to reference just one video preview during playback instead of drying to decode, process any and all effects, then encode the file in real time. 

    Thanks for reaching out. I hope we can help you soon. 

    Thanks,

    Amy

     

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    Peru Bob
    Community Expert
    Community Expert
    October 16, 2026

    Does it play OK if you render the timeline to turn the red to green?

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    Peru Bob
    Community Expert
    Community Expert
    October 16, 2026

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

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    Participant
    October 16, 2026

    Hi,

    thank you.

    Yes I rolled back and did a clean installation of the studio driver.

     

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    Peru Bob
    Community Expert
    Community Expert
    October 16, 2026

    Did that help?

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