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LUIS EDUARDO34647316dph8
Known Participant
Apr 18, 2026 4:36 PM UTC
Acknowledged

P: Adobe Premiere Pro v26.2.0 (Build 65) Severe System Hang when Accessing Menus and Panels

Bug Report: Severe System Hang when Accessing Menus and Panels
App Version: Adobe Premiere Pro v26.2.0 (Build 65)

Issue Category: Performance / UI Responsiveness

Status: Recurring / Degrades over time

System Specifications
Processor: AMD Ryzen 9 5900XT 16-Core Processor (3.30 GHz)

RAM: 64.0 GB DDR4 3600 MHz

Storage: WD_BLACK SN770 NVMe SSD (Firmware: Latest/Current)

Operating System: Windows 11 Pro

OS Version: 25H2

OS Build: 26220.7872

Issue Summary
Opening any top-level menu or interacting with specific utility panels (Properties, Project Manager, Subtitles) causes Premiere Pro and the entire operating system to freeze for 5 to 7 minutes. The issue is cumulative; the application becomes increasingly sluggish the longer it stays open, eventually requiring a full restart to regain functionality.

Steps to Reproduce
Launch Premiere Pro v26.2.0 (Build 65) on Windows 11.

Perform standard editing tasks for a period of time.

Attempt to open any top-level menu (e.g., File, Edit, Clip) or the Project Manager.

Alternatively, use the Properties menu to adjust subtitle parameters, frame positioning, or zoom levels.

Expected Result
The UI should remain responsive, and menus/panels should open instantly without impacting system-wide stability.

Actual Result
The application stops responding immediately upon clicking a menu.

System-Wide Lockup: The entire OS freezes for 5–7 minutes. During this time, no other programs can be interacted with.

Performance Degradation: The "slug-like" behavior worsens over time during a single session.

Normal operation is only restored after a full application restart.

Additional Observations
Workaround Limitation: While keyboard shortcuts work initially, they do not prevent the freeze once a mouse-driven menu is accessed.

Hardware Note: Given the high-end specs (Ryzen 9 5900XT, 64GB RAM, NVMe SSD), this is clearly a software/UI conflict rather than a hardware bottleneck.

Note for Support: This issue significantly impacts professional workflows as it forces a complete system halt multiple times per hour. Please investigate potential memory leaks or UI rendering conflicts in Build 65.

      78 replies

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      mkrigsman2
      mkrigsman2
      Participant
      Jul 1, 2026 9:15 PM UTC

      Solution is downgrade to 26.02.

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        ViniciusA_Silva
        Participating Frequently
        Jun 25, 2026 11:22 PM UTC

        The latest Windows update seems to have resolved the issue; I’ve been working all day without any UI lag in 26.3.0 , and everything is smooth and stable.

        Windows June 23, 2026—KB5095093

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        FocusPulling.com
        FocusPulling.com
        Known Participant
        Aug 17, 2026 3:55 AM UTC

        This is simply not true.

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          Francisco Modkovski
          Francisco Modkovski
          Participant
          Jun 22, 2026 3:28 PM UTC

          Thank you! It works! The solution is to downgrade to version 26.0.1, unfortunatelly.

          I had the same issues in v 26.2 and 26.3 (also in Beta versions), the menu’s freeze, when I adjust the position or scale theres much lag.

          I tried everything: clearing the cache, reinstalling Windows, updating all my drivers, and the lag continues. The only solution is back to 26.1 and now it’s works.

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            Tary+McCullough
            Tary+McCullough
            Participant
            Jun 18, 2026 7:58 PM UTC

            Going through the same thing. Version 26.2.2 has severe lag on the menus. Timeline has been fine until I try to render. Clicking into the export and edit bigger tabs below the higher menu tabs are fine, but going to “file” or trying to render something by going to “sequence” causes the hang. I am downloading the v26.3 right now to see if the update will fix it as it did for you.

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              Tary+McCullough
              Tary+McCullough
              Participant
              Jun 18, 2026 8:12 PM UTC

              Just to report v26.3 did not help with my computers when it came to the lag issue. Gonna roll back to v26.0.2 as others have recommended.

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                Tary+McCullough
                Tary+McCullough
                Participant
                Jun 18, 2026 8:42 PM UTC

                Rolled back to v26.0.2. Everything has returned to normal. No lag at all on the menus. I was also able to open up the projects that I had previously edited on v26.2 and 26.3 which thank goodness I didn’t have to reimport XML files.

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                LUIS EDUARDO34647316dph8Author
                Known Participant
                Jun 18, 2026 4:05 PM UTC

                Just to report that the latest vercion of PREMIERE 23.3.0 (Build 93) for now, is working correctly on my system. It seens that the hanging reported by me here is fixed.

                Processor: AMD Ryzen 9 5900XT 16-Core Processor (3.30 GHz)

                RAM: 64.0 GB DDR4 3600 MHz

                Storage: WD_BLACK SN770 NVMe SSD (Firmware: Latest/Current)

                Operating System: Windows 11 Pro

                OS Version: 25H2

                OS Build: 26220.7872

                RTX 5060 TI 16 GB Studio Driver 610.62

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                Андрей AKIR
                Participant
                Jun 18, 2026 2:55 AM UTC

                I switched from Windows to MacOS to avoid performance issues. But it turns out I should have switched from Adobe. I'm tired of working as a beta tester for my own money. It's a disgrace... Year after year, the same problems, glitches, freezes, and non-working versions. A year ago, EXACTLY A YEAR, we were solving a performance and hardware enhancement issue on the Windows version in one of the forum threads. It turned out the problem was with Cyrillic characters in the path to media files (check, maybe it's the same here???). Since then, I switched to Mac—and now, for three months, the app version hasn't worked. You're asking the client to check and perform some kind of manipulation to figure out the problem... On my Windows laptop, desktop, and my MacBook, this problem appears after 5 minutes of use... What are you doing there? Launch your program and run it for at least an hour. I have a feeling that none of the employees use their software.

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                Philéas
                Philéas
                Known Participant
                Jun 12, 2026 2:00 PM UTC

                I have similar issues on my Macbook Pro 16” (M4 Pro - 48gb RAM)

                 

                Here is a small clip to compare 25.6.5 and 26.2.2 (I’ve reverted to 26.0.2 but also tested 26.2.2, and it is exactly the same behavior).

                 

                Honestly quite disappointed for the price we pay to have this kind of performance…

                 

                EDIT : omg, surprising, but working extremely well on Premiere Beta 26.5.0 (Build 30) !!

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                Rich+the+Poet
                Rich+the+Poet
                Participant
                Jun 10, 2026 2:13 PM UTC

                A great pity that we have to roll back to a more stable (for which read useable) version of Premiere Pro at the very time Adobe is hiking its prices. 26.2.2 is hopeless. Extraordinary that it should be released in such a buggy form. 

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                  Alexusmee
                  Participating Frequently
                  Jun 9, 2026 7:01 AM UTC

                  Same issues. I can’t perform simple commands in the timeline, like trimming or moving or deleting clips. I’ve deleted cache, reinstalled software, restarted. When is the next update? Adobe? This bug is costing me so much time.

                  MAC M1 MAX

                  Tahoe 26.1

                  32GB

                  Premiere 26.2.2 Build 3

                  Translate
                  Anzo5405
                  Anzo5405
                  Participant
                  Jun 8, 2026 5:58 PM UTC

                  I got the same problem 1st i thought it’s a GPU problem or maybe my RAM was low, but I upgraded to a 5070 and 64 GB RAM, and it’s still lagging. Meanwhile, the after effect is super smooth and excellent 

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