Known Participant

P: Audio "can't be read quickly enough" from storage

Forum|Forum|10 months ago
April 2, 2025
197 replies
39589 views

Just started getting this error window today while working on a very simple project that only has a couple After Effects motion graphics clips, and three tracks of audio: VO, music, and light SFX:

Event Details:

Can't access audio

the audio for _____.wav can't be read quickly enough from storage. Please check your storage and try again.

Build:

Windows 11 Pro 26100.3624

12th Gen Intel i7-12700K 3.60 GHz

32 GB of RAM

NVIDIA GeForce RTX 3060

The local C drive is an NVME SSD, but the file in question is stored on a Synology NAS with IronWolf HDDs. Both the computer and the NAS were built from new parts this year.

Premiere: 25.2, installed this week.

The same error happened on a second computer (same build, also connect to the NAS).

Show previous replies

A

Adolfo H.

Community Manager

Hi @Anton32910751p307 can you confirm with me that you don't see any audio dropouts on 25.1 but when you try the latest version you get them? Are you willing to get on a quick call so we can repro the issue?

Thanks!

A

Anton32910751p307

Participating Frequently

It's reassuring to see the issue has not been resolved since at least April 2025. Bravo guys, bravo! The last stable version for me has been 25.1 This is insane, considering it's not free software and it isn't even cheap.

A

Adolfo H.

Community Manager

Hi @DjentlemanJoe , Quick question are you in the beta build or the release version?

We’re currently investigating this issue. Would you be open to a quick call so we can watch the steps you take to reproduce it? That would really help us narrow down the configurations we’re looking into. Thanks!

A

Adolfo H.

Community Manager

Hi @marco_6528 quick question.. are you experiencing the issue in the Beta version or the release version of the app? Our developers are actively working on this, and any extra details about your project setup would really help us narrow it down. Since there are thousands of possible configurations, the more context we get, the faster we can address it.

If you’re open to it, please send me a DM and we can set up a quick call to take a closer look at your project. Thanks again for helping us track this down!

M

marco_6528

Participant

Hi
I am using the latest beta version. However, I have discovered what the issue is.
It was a hardware problem. Since the external SSD was connected to the notebook with an adapter, I also had to connect the power supply (the power cord) via the adapter. The problem has not occurred again since then.

greetings

M

marco_6528

Participant

@Adolfo H. do you have any Solution?

D

DjentlemanJoe

Participant

what's funny is the video project opens in PP 2025 and plays with no issues, so PP beta 25.4 is broken now. GREAT JOB! allow me to down rev to 25.1 so I can get back to work.

D

DjentlemanJoe

Participant

This just started happening to me, I've been on 25.4 this entire year because some awful bug happens anytime there's an update. I tried upgrading to 25.6 to mediate this issue and it didn't work, so I went back down to 25.4. This has made editing my current project infuriating. It's unacceptable to have these types of bugs included in software that we pay for and rely on professionally. I completed a project last week 8/20, same drive, same settings, I didn't even make proxies and it ran no problem. FIX this.

H

Hiddenpictures Ltd

Known Participant

Still not working on Mac Studio Max M2 32GB on version 25.6 (build 38) Augusts 23rd 2025 - get yellow drop out box and everything is sloiw to the point of unuseable for editing

A

Andrew251801670jel

Participating Frequently

Finally, I am able to edit without audio issues. After installing 25.4 there are no audio drop-outs when playing in the time line. Another big improvement is that the audio waveforms load much more quickly. I have edited 41 simple projects with 25.4 and it works for me! Thank you Adobe team.