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tranhoangcalvin
tranhoangcalvin
Known Participant
April 2, 2025

P: Audio "can't be read quickly enough" from storage

Just started getting this error window today while working on a very simple project that only has a couple After Effects motion graphics clips, and three tracks of audio: VO, music, and light SFX:

 

Event Details:

Can't access audio

the audio for _____.wav can't be read quickly enough from storage. Please check your storage and try again.

 

Build:

Windows 11 Pro 26100.3624

12th Gen Intel i7-12700K 3.60 GHz

32 GB of RAM

NVIDIA GeForce RTX 3060 

 

The local C drive is an NVME SSD, but the file in question is stored on a Synology NAS with IronWolf HDDs. Both the computer and the NAS were built from new parts this year.

 

Premiere: 25.2, installed this week.

 

The same error happened on a second computer (same build, also connect to the NAS).

    返信数 197

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    IanB_360
    Community Manager
    IanB_360Community Manager
    Community Manager
    April 29, 2025

    Hi @edit_8848 
    you are still having the issue with version 25.2.3 correct?

    Ian

    E
    esperanza_0646
    Participant
    April 29, 2025

    I don't see any pinned post, and I am having the same problem. Is there a post that lists the solution? Premiere Pro says it can't access the audio, meanwhile, sometimes it plays it in the Program, and sometimes it doesn't, so it can access it but chooses not to play it sometimes. Please provide the solution, thanks

    E
    edit_8848
    Participant
    April 29, 2025

    same issue, all day, every day.

    J
    Jaden3123957414q9
    Participant
    April 29, 2025

    I switched to an M4 Max and I'm still getting the issue, no more error message however.

    J
    jonathanbecker
    Participating Frequently
    April 29, 2025

    Again, this issue has nothing to do with the quality of a computer, especially when it's involving wav audio files under 5 MB in size. This is a software bug. 

      P
      Paul2971790848zl
      Participating Frequently
      April 28, 2025

      I switched to a brand new Mac Studio last Friday. I have experienced zero issues. 

      G
      GigowattFilm
      Participant
      April 28, 2025

      I've been experiencing the audio dropouts for a while now.

      During that time I must have reinstalled everything from scratch at least 3 times.

      I own very beefy machines.

      So I do not believe it has anything to do with Hardware capabilities, or that a reinstall will fix it.

      I believe that as from 25.1 the error message just put a notice on what was happening before.

      I believe the 25.2.3 just disabled the message and not the underlying problem.

      @11173908 at Adobe, my issue with audio dropout is consistent, and can be explained by 1 sec audio glitch without sound, mostly when pressing space bar to play, just once.

      It is pretty reproducible, but does not occur every time.

      I kind of wish they had left the error message because at least it was traceable.

        A
        Andrew251801670jel
        Participating Frequently
        April 28, 2025

        I wonder if the new computer fixed the problem because it was a completely new installation of Adobe software. Is there any chance we all have some lingering stuff we don't know how to remove?

        J
        jonathanbecker
        Participating Frequently
        April 28, 2025

        Huh? This post saying just buy a newer computer is dumb and misinformation. I have a maxxed out M4 Max MacBook Pro, and I have this issue. It's definitley not hardware related. 

        I
        intelligent_reporter9331
        Participant
        April 28, 2025

        The "new computer" advice is clearly nonsense. I'm getting there errors on a macbook with a M3 Pro processor.

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