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tranhoangcalvin
tranhoangcalvin
Known Participant
April 2, 2025

P: Audio "can't be read quickly enough" from storage

  • April 2, 2025
  • 197 replies
  • 39591 views

Just started getting this error window today while working on a very simple project that only has a couple After Effects motion graphics clips, and three tracks of audio: VO, music, and light SFX:

 

Event Details:

Can't access audio

the audio for _____.wav can't be read quickly enough from storage. Please check your storage and try again.

 

Build:

Windows 11 Pro 26100.3624

12th Gen Intel i7-12700K 3.60 GHz

32 GB of RAM

NVIDIA GeForce RTX 3060 

 

The local C drive is an NVME SSD, but the file in question is stored on a Synology NAS with IronWolf HDDs. Both the computer and the NAS were built from new parts this year.

 

Premiere: 25.2, installed this week.

 

The same error happened on a second computer (same build, also connect to the NAS).

    197 replies

    Show previous replies
    magnificent_laughter1646
    magnificent_laughter1646
    Participant
    May 5, 2025

    Hallo, ich habe das gleiche Problem. Zuerst wurde mir die Fehlermeldung angezeigt, der Ton in Premiere Pro aber normal abgespielt. Jedoch wurde beim Videoexport der Ton falsch oder gar nicht ausgegeben. Jetzt ist die Fehlermeldung weg, der Videoexport ist aber trotzdem noch falsch. Den Ton hört man nur stellenweise.

    Vielen Dank.

    A
    Community Manager
    Adolfo H.Community Manager
    Community Manager
    May 2, 2025

    Hi there, this is Adolfo from Adobe. We're aware of the issue and are looking into it. It would be great if anyone is willing to share their project with me, as it could help us investigate further. We'll keep you updated in this thread as soon as we have more information.

      G
      GigowattFilm
      Participant
      May 2, 2025

      I'm using windows 10 on every machines.

       

      I did as of 25.2.3 encountered some problems in exporting. The files are calculated till the end in AME but are truncated on the resulting file. I did the old software only trick to workaround the problem.

        Stan Jones
        Community Expert
        Stan JonesCommunity Expert
        Community Expert
        May 1, 2025

        @gordonw50483927,

         

        Yes, please.

         

        Stan

         

        gordonw50483927
        gordonw50483927
        Participating Frequently
        May 1, 2025

        Hi Stan,

         
        If it assists you, I will be working again tonight and can create a small video of this occurring. I can also try to write up a more step by step bug account. Thanks for reaching out!
         
        Gordon
          Stan Jones
          Community Expert
          Stan JonesCommunity Expert
          Community Expert
          May 1, 2025

           

          @GigowattFilm,

           

          Your post is helpful to me in understanding your issue - and what you see after the error message is gone. I would call it audio dropouts that occur reliably but not every time.

           

          For anyone, is it always pressing the space bar? Or do clicking the play button in the Program Monitor?

           

          Are you Windows or Mac? Do you also experience any issues with exports (some users did)?

           

          I am Win 10, and, despite paying attention and trying to get an issue, I did not get the error messages nor audio dropouts.

           

          Stan

           

           

          gordonw50483927
          gordonw50483927
          Participating Frequently
          May 1, 2025

          As stated by others, the issue still occurs but now the audio just drops out without the accompanying error message.  Please update us on this. It is now entering the 2nd month of this impacting my workflow. I am a YouTube content creator and subscriber and pay monthly for this software. I pay for it to work 🙂

          H
          hakankadioglu
          Participating Frequently
          April 29, 2025

          [Edited by moderator]

          J
          jonathanbecker
          Participating Frequently
          April 29, 2025

          Yes, the issue is still present in 25.2.3, the audio drops out. Though now there's no error notification in the corner, it just happens. 

          Martin.Lorenzo.C10
          Martin.Lorenzo.C10
          Participant
          April 29, 2025

          I think "the pinned post" is the one referring to the posting etiquette, does not address any solution at all.
          Since it is obviously happening in both Windows and Mac platforms, and a ton of media formats, i guess it is not relevant.
          [cid:canal_10_logo_7a013807-f29c-45cb-ad34-716e3e7c0cdc.jpg]

          [cid:barrita-separadora_65c5e5ca-ddae-495a-98dd-602fb033198d.png]

          Martín Lorenzo
          [personal info deleted by mod]

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