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tranhoangcalvin
Known Participant
April 2, 2025

P: Audio "can't be read quickly enough" from storage

  • April 2, 2025
  • 197 replies
  • 39590 views

Just started getting this error window today while working on a very simple project that only has a couple After Effects motion graphics clips, and three tracks of audio: VO, music, and light SFX:

 

Event Details:

Can't access audio

the audio for _____.wav can't be read quickly enough from storage. Please check your storage and try again.

 

Build:

Windows 11 Pro 26100.3624

12th Gen Intel i7-12700K 3.60 GHz

32 GB of RAM

NVIDIA GeForce RTX 3060 

 

The local C drive is an NVME SSD, but the file in question is stored on a Synology NAS with IronWolf HDDs. Both the computer and the NAS were built from new parts this year.

 

Premiere: 25.2, installed this week.

 

The same error happened on a second computer (same build, also connect to the NAS).

197 replies

brunolgaudencio
Participant
May 28, 2025

I am currently using version 25.2.3 but I have been having this issue since Premiere 24. Its becoming impossible to edit anything longer than 5 seconds on the software - which is hard when you are editing an entire feature film. After this 5 second limitd all audio is cut out and I have to playback again.

The only thing this recent update did was to stop warning about the problem with the message "Can't access audio. The audio for _____.wav can't be read quickly enough from storage. Please check your storage and try again." - almost as to hide this issue.

I tried everything possible: messing with all preferences on Premiere, changing the video and audio files to an NVME SSD, creating proxies of everything, reimporting everything, creating a new blank project, trying to edit on 4 DIFFERENT COMPUTERS to see if anything is fixed and NOTHING!

How can an editing software that costs $69.99/month be unable to play video and audio at the same time? It disgusts me! Other editing softwares I used never had this problem with the same kind of files - which in this case is ANY FILE. Premiere has become an outdated software long ago.

I am having no other option than completely change my workflow to Davinci, and maybe this is for the better...

Participating Frequently
May 20, 2025

Hey everyone, here's an important update on my end that I hope helps others. 

I’ve been running into an issue with Premiere where audio from certain clips just drops out completely — the waveforms show up, but there’s no playback, and the only way to get it back is to close and reopen Premiere. On previous Premiere versions I got error notifications, but now nothing. After a lot of testing, I figured out that many of the problem files were 44.1kHz — usually voiceover recordings. Once I converted those to 48kHz WAVs, the issue went away. This seems to be a known bug, but still not fixed in the latest version. Just sharing in case it helps others or if Adobe wants another data point.
Participant
May 20, 2025

same here, still having this issue. Just started yesterday and temporarily fixes with a restart, tried updating to the Beta and it worked for maybe a couple of hours. But now it is back again. Have been reading through this thread and am going to try rolling back to 25.1 to see if that yields any success. Will reply with progress. 

Participant
May 17, 2025

Still having this problem!

martint78499082
Participant
May 14, 2025

Hi, I tried to upgrade to 25.2.3 and the sound still doesn't work :(. Had to roll-back to 25.1.0, which works. It's starting to be a little annoying, it 4 updates and sound still doesn't work on any newer version 😞 . I am starting to be a little worried about the project compatibility 😛 .
I am running Premiere on fairly strong desktop and laptop.

The laptop configuration:
AMD Ryzen 7 7435HS 3.10 GHz

32.0 GB
NVidia 4070

Are the devs looking to it? Any info regarding the fix?

Participating Frequently
May 12, 2025

Does anyone know if 25.2.3 works correctly? I am still using 25.1.0 (build 73) and apart from occassional audio drop-outs during playback in the time-line, it functions. Exports seem to be fine.

Participant
May 12, 2025

I'm getting the same error, never used to happen and I've had no hardware changes in the past 3 years.

 

Running v25.2.0

Custom build PC

 

6 core Intel i7-5820K CPU

64GB RAM

Running off a LaCie external drive with USB 3.0 cable

 

 

Participating Frequently
May 9, 2025

I am getting the same error with any audio in my timeline, and it's really annoying. 

Participating Frequently
May 7, 2025

I'm having the issue of not being able to see the screen, not the whole screen, but the screen where it allows you to view the footage you're editing. I've tried reopening the app, and restarting my pc. Yet both failed. I don't know what to do or what is wrong with it. I'm going to keep trying to fix it, but if anyone has any solutions, please tell me them.

Participant
May 5, 2025

Ran into this today and installing the previous version didn't appeal to me yet so I instead took it to Audition, edited my sound there then exported for Premiere. I inherited this timeline and the prev editor had over 50 layers of sfx. Hope this workaround works for you too until it gets fixed.