Participating Frequently

P: audio track mixer is not working after the premiere pro update. 25.2.0 Build 147

Forum|Forum|10 months ago
April 6, 2025
36 replies
5902 views

Hello! The audio panel "audio track mixer" is not working after the premiere pro update. Build147. There is simply no information in the audio track settings window.

I can't apply any effect to the audio track, just because the window is empty.

Performance or Stability

A

adept_ray

Participating Frequently

This issue has not been fixed. Version 25.5.0 on macOS 15.6.1.

E

eddiet21867395

Participant

About more than half the time when I switch to the "Audio" workspace and go to the track mixer, it's completely blank.

No channels, no faders, and if I click the drop-down to show effects for sounds, there's nothing there. I encounter this on every project ever since I really discovered the track mixer over a year ago, I just never figured to post about it. The fix is simple enough, just save and close the project then reopen it, but on some of my larger projects, that can take some time and it's frankly just annoying as I work on multiple new projects a week. I've tried finding a workaround like using the menus to open the workspace (I usually use a shortcut) but that doesn't seem to work. Nothing aside from closing and opening the project seems to work, and sometimes, I have to do that a couple times for the track mixer to become available. Anybody know what may be causing this or if this is being looked into? Seeing the forums online, it's a common enough issue. And also, is anybody NOT experiencing this on a regular basis?

Thanks

E

Editor Jim

Inspiring

Hi. Thanks for getting back. It's an intermittent issue. I just jumped on PP. Clicked my saved workspace for Track Mixer and it still produced the problem. I jumped back to my main workspace and then went back to the my Track Mixer workspace and it was working. I've tried to reproduce it again but no luck. It's happened a number of times since the upgrade. Until I can upload a new movie, I'm reposting the file I posted a few months back. It's the same content, essentially.

I

Iddo1234

Known Participant

It happened to me the moment I opened PP today. As I always do, I closed the mixer window and opened it again, and it appeared fine. Now it does open OK when moving betwen my workspace and the audio workspace, so I can't demo this for you, but when it returns, I will try and remember to screen capture this (might be in my next edit - I am not sure how this problem works exactly, it might also be fixed after I reopen the windows once - who knows).

jamieclarke

Community Manager

Hi @Editor Jim @Iddo1234 - I don't see this issue in version 25.5. Can you provide reproducible steps where you have this problem?

M

marcusgrip

Participant

I still have this issue with latest version...

I

Iddo1234

Known Participant

We are still having this issue in the latest update. Only closing down the window and re-opening it solves this (temporarily).

E

Editor Jim

Inspiring

It was fixed, briefly. With the latest release (25.5.0), it's doing it again.

jamieclarke

Community Manager

Updating Status to Fixed in 25.4

S

Seephoto

Participant

在一个项目中插入素材后第一次打开音频面板工作区时，音轨混合器无法显示。当你关闭软件，再打开一次音轨混合器才能正常显示。

Premiere版本：25.3.0

系统版本：sequoia15.6

Peru Bob

Community Expert

Try resetting the preferences:
https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

M

Marcbrax

Participant

Anyone else getting this bug?

When in the editing workspace I change to Audio workspace and the Audio Track Mixer: does not appear. I have to shut down the program and reopen - and go back to the audio workspace to have the channels appear.

jamieclarke

Community Manager

Hi @Marcbrax - this is a known issue. I will merge your post with the primary thread.

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