Participating Frequently

P: audio track mixer is not working after the premiere pro update. 25.2.0 Build 147

Forum|Forum|10 months ago
April 6, 2025
36 replies
5902 views

Hello! The audio panel "audio track mixer" is not working after the premiere pro update. Build147. There is simply no information in the audio track settings window.

I can't apply any effect to the audio track, just because the window is empty.

Performance or Stability

Show previous replies

D

defaultlgwsqy1y8f0o

Participant

I found a fix for me and you can see if it works for you as well. I'm using PP 25.2.1 on a Mac running Sequoia 15.3.1. In the "Editing" workspace, I go to "Window" and open the "Audio Track Mixer" panel and it shows up. After doing so, if I move to the "Audio" workspace, the "Audio Track Mixer" panel remains open. If, in the "Editing" workspace, the "Audio Track Mixer" is greyed out, I right click and close the panel, then repeat the first step of re-opening the "Audio Track Mixer" panel through the "Window" tab. I hope this helps temporarily while they work on an update.

bgmm65374040

Participant

Hi there! I'v noticed very annoyng issue after latest Premiere Pro update. When i'm working on a project and switch to Audio panel there is no audio tracks in audio track mixer. The only solution to make them visible is to restart Premiere Pro. Any ideas how to solve this issue?

M

Maui Athletics

Participant

Via phone.

CRM:09147000016182

Case Number: ADB-39494507-K7R1.

Slava SivenkovAuthor

Participating Frequently

Premiere Pro Version 25.2.0 (Build 147) Win11pro

jamieclarke

Community Manager

Hi @Maui Athletics - Thank you for responding. Was your interaction through the adobe chat portal?

M

Maui Athletics

Participant

Adobe customer support regressed me to version 25.1 to correct the issue until you all "fix ths known bug". As they put it.

jamieclarke

Community Manager

Updating Status to Acknowledged

jamieclarke

Community Manager

Hi Everyone - Can you post your os, and Premiere Pro version. Are you seeing this issue on a custom workspace? Do you have this issue if you switch to an Adobe Workspace such as All Panels? Can you post Screenshots of your workspace layout?

N

NandoPesa

Participant

I've restarted Premiere Pro with Audio workspace active and the panels showed up. Give it a try. Good luck.

Slava SivenkovAuthor

Participating Frequently

So guys! When I open an old project, the panels are present!!! But when I create a new project, there are none (( What am I doing wrong?

C

clintbohaty

Known Participant

Same problem here. My new project file has no audio mixer information (blank). Opening an old project file still shows the audio track mixer properly.

M

Maui Athletics

Participant

Literally at my wits end as I lost an entire project due to this.

I've even uninstalled and reinstalled my entire Adobe Premiere Pro and lost a bunch of custom settings over this.

I cannot for the life of me figure out why my Audio Track Mixer keeps showing no info in it. When I start up my project it is there the first time I go to Audio. If I move away to any other tab and come back it's straight up gone and there is no way to get it to come back.

How do I fix this? Thanks