Participant

P: Clips disappear on Timeline, Does anyone else have this issue with the new update?

Forum|Forum|1 year ago
October 14, 2024
86 replies
17956 views

UPDATE: 11-1-24

We believe that there is a potential fix in beta version 25.2.0 build 3 or higher. Please update and let us know. Thank you for your patience and help resolving this issue.

UPDATE: 10-31-24

This is currently a Known Issues we will be providing updates when we know more. Thank you for your patience.

MEDIA DOES NOT DISPLAY ON THE TIMELINE ON WINDOWS SYSTEMS

On Windows, if a custom scale factor is set in System > Display, media does not display on the Premiere Pro timeline. We are working to fix this issue in an updated version of Premiere Pro. Two workarounds are available:

In Windows, turn off custom scaling and use one of the standard scaling options, or
In Premiere Pro, turn off GPU-accelerated UI rendering in Preferences > General.

Does anyone else have this issue with the new update?

Nvidia is up to date and everything else works fine i PP...

Can´t find whats wrong....

Video of the problem.

Skärminspelning_2024-10-18_113029.zip

L

Lisa315489261hym

Participant

In der aktuellen Version von Premiere Pro 2025 werden im Schnittfenster alle einzelnen Clips ausgeblendet, sobald der Schieber (Playhead) ganz an den Anfang gesetzt wird. Clips, die auf Sekunde 00:00 liegen, werden komplett ausgeblendet. Zudem werden Clips je nach Zoomstufe im Schnittfenster ausgeblendet, was ein effektives Arbeiten nahezu unmöglich macht.

Schritte zur Reproduktion des Fehlers:

Premiere Pro 2025 starten und ein neues Projekt erstellen.
Eine neue Sequenz erstellen und mehrere Clips auf der Timeline platzieren, insbesondere solche, die bei Sekunde 00:00 beginnen.
Den Schieber (Playhead) ganz an den Anfang der Timeline setzen (Sekunde 00:00).
Beobachten, dass die Clips im Schnittfenster ausgeblendet werden.
Die Zoomstufe im Schnittfenster verändern und feststellen, dass Clips je nach Zoomstufe ausgeblendet werden.

Was hätte passieren sollen?

Die Clips sollten im Schnittfenster unabhängig von der Position des Schiebers und der Zoomstufe stets sichtbar bleiben. Besonders Clips, die bei Sekunde 00:00 liegen, sollten nicht ausgeblendet werden, wenn der Schieber am Anfang positioniert ist.

Was ist tatsächlich passiert?

Die Clips werden ausgeblendet, sobald der Schieber ganz an den Anfang gesetzt wird. Insbesondere Clips auf Sekunde 00:00 verschwinden vollständig. Zusätzlich werden Clips je nach eingestellter Zoomstufe im Schnittfenster ausgeblendet, was die Arbeit erheblich beeinträchtigt.

Es sind keine Plug-ins oder Bedienfelder von Drittanbietern installiert.

Betriebssystem: Windows 11 Enterprise 64-Bit Version (10.0, Build 22631)
Hardware-Spezifikationen:
- Prozessor: Intel(R) Core(TM) i9-14900HX, 2200 MHz, 24 Kern(e), 32 logische(r) Prozessor(en)
- Arbeitsspeicher (RAM): 32GB
- Grafikkarte: NVIDIA GeForce RTX 4070 Laptop
- Festplattenspeicher: 1 TB

Ann Bens

Community Expert

P: Clips disappear on Timeline

jamieclarke

Community Manager

Updating Status to Fixed in 25.1

J

John372498283tm9

Participant

Hi Adobe community, for the record I can import and edit files in my timeline but they won't display in my timeline unless I highlight them or sometimes when I try to scroll on the timeline. I'm using the latest version of Premier Pro and I updated my drivers.

Has anyone else encountered this?

kglad

Community Expert

premiere pro?

jane-e

Community Expert

I'm using the latest version of Premier Pro ...

By @John372498283tm9

I've moved your post from Creative Cloud Desktop to the Premiere Pro forum.

Jane

N

Nahom_g

Participant

As you can see on the program monitor, I can look at the video I'm trying to edit but I can't see the clip. It would appear back again and if I shift or do something to it, it will disappear again. I've never had this issue in previous Premiere Pro versions and it's happening after updating it to V25. Does anyone have a solution for this? I've tried deleting my cache, reinstalling the software, changing to different workspaces but nothing seems to work. Thanks.

N

Nahom_g

Participant

After checking out other's posts, I tried turning off GPU Accelerated UI Rendering in Preferences > General and restarted Premiere and that seems to have fixed it. And I've seen in one post that they'll be fixing this issue in the next update. Thanks everyone and for whoever's facing this same frustruating issue, just turn off the GPU Rendering thing until Adobe fixes it.

S

samuel_faria_de_7500

Participant

I would like to know if anyone knows how to solve this timeline bug that doesn't appear when the needle is at the beginning, I have to move the timeline to appear

2024-11-27_01-12-24.zip

jamieclarke

Community Manager

Hi @samuel_faria_de_7500 - This is a known issue that has been fixed in an upcoming release version 25.1. The workaround is to remove custom scaling in your OS

P

Pathopat

Known Participant

thank you This worked for me!

映像職人JERONI毛

Community Expert

Hello!

It may have already been resolved,
For those of you who haven't solved it yet, I'll write down the solution I found!

Here's what my machine looks like
Windows 10 Pro
Intel(R) Xeon(R) Gold 5218R CPU @ 2.10GHz 2.10 GHz (2 processors)
RAM:192 GB
2 NVIDIA GeForce RTX 3060
Monitor: LC49G95T (SAMSUNG 49 Odyssey G9)
It's a feeling.

I also had this problem from the beginning, and the layers came and went.
I was very disappointed that I couldn't use 2025.
The solution was very simple!

If you are using a machine that has this problem, you can use it in your monitor settings
Didn't you change the display size of the screen?

If the recommended size for your display is
It's 5120x1440 pixel.
I installed the monitor a little farther away, so I used custom scaling.
I set it to 115% and enlarged it.

If we simply set this back to 100%... All solved!
It seems that this problem can be solved by scaling the screen display to 100%!
I don't think it's because of the machine specs!

If you are having trouble, please give it a try!!!

JERO

Randune23

Inspiring

That's so funny. I just downloaded version 25 and there are already bugs in it?

Randy

johnwl

Known Participant

Yep!😁

*John W Lightfoot*

Randune23

Inspiring

When I opened my CC PP to start a project, I have found an odd error I have never seen before.

I imported my video clips into the project. Then when I went to add them to the sequence/timeline, the yellow bar appeared on the timeline showing that clips had been inserted but I could not see the clips.

I really need to get this video out today and I don't have time to deal with PP bugs today and I DO NOT want to have to create this video tonight on my home PC.

Has anyone ever seen this? It's definitely a new one to me.

Randy