P: Clips disappear on Timeline, Does anyone else have this issue with the new update?

“Also, you can turn off custom scaling (115%) in Windows display settings to avoid the problem altogether.”

What does this mean? Is this a setting in Premiere? In Windows OS?

Hello, I was having the same problem. When I installed Windows 11, I noticed that everything on the screen was enlarged and I changed the screen settings from 125% (it comes automatically like this) to 115%. The screen size was exactly as I wanted, but I encountered this ridiculous problem in Premiere. Now I changed the screen size back to 125% and the problem was solved. I hope it helps.

So whenever I go to export an edit, hit the export button, go to the location where I want to save the file, and the second I try to create a folder, Premiere and After Effect both just immediately crash. 

This is an absolutely insane bug, how after so many years has something like this happened? The obvious work around is just create the folder beforehand or in the file explorer. 

Windows 10 
Ryzen 5 3600
32GB Ram 
2600 Super 

The newest beta version of Premiere fixed the bug.

Check your Windows scaling. If it is more thsn 100% change it to 100. That will fix it.

Also, you can still use version 24. You can redownload it from Creative Cloud. That's what I did.

Adobe Premiere Verion number 25.0.0

Operating System: Windows 10 Pro version 22H2

CPU: AMD Ryzen 5 3600X 6-Core Processor 3.80 GHz

GPU: Nvidia Geforce RTX 3070

GPU Driver 32.0.15.6094

RAM: 64gb

Harddrive: WDC WDS100T2B0B

Video Format: 1920x1080, 30fps, square pixels

I am working on a Teams project I am using with a few other people. I converted to Teams recently, after regrettably downloading Premiere 2025 to match versions with my other editors.

While cutting in clips I noticed that some of my clips disappear from the timeline. When I bring my playhead to the same place in the timeline, the program monitor behaves like the clip is there. I also get some weird visual glitches on the timeline as I drag the playhead around. I am unable to select/move/disable the missing clip, the timeline acts like it isnt there at all. So now there is a clip stuck in my timeline that cannot be moved or seen in the timeline. 

Unfortuntely I can't share screenshots of this as that would break my NDA.

Is there a known work around for this bug, or should I recommened a different editing software to my team?

The issue you are writing about has many posts over the past two weeks. Adobe identified the issue and put a test fix  in beta 25.0.0.3.  

You can eliminate the issue by setting your Windows Scaling to 100%. I typically run mine at 115% and scaling was causing the problem.

Also, some users have found a work around in Adobe Premiere by turning off the GPU acceleration feature. The software may not be as responsive if you do this.

Or you can continue to use version 24 until the fix that is in the beta version makes it into full release.

I can confirm that for me using beta 25.2.0.003 resolves the issue successfully.  Thank you.

pc